Section one: Contracting authority
one.1) Name and addresses
Leicester City Council
Bosworth House, 9-15 Princess Road West
Leicester
LE1 6TH
Contact
Mrs Pamela Chirara
pamela.chirara@leicester.gov.uk
Telephone
+44 1164543502
Country
United Kingdom
Region code
UKF21 - Leicester
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of an Alarm Receiving Centre with Disaster Recovery
Reference number
DN705783
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to
enable the monitoring of digital communication protocols, in addition to existing analogue
communication protocols. The Council currently has circa 4,500 people registered at the
Alarm Receiving Centre.
Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will
support elderly and/or disabled people to live safely and as independently as possible
through the use of telecare and other Care Technology devices.
To support the delivery of Telecare services in Leicester, the Council also requires a Disaster
Recovery Call Centre Solution so that emergency calls can be handled at a remote location
should this be required.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £275,462.48 / Highest offer: £279,674.48 taken into consideration
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKF21 - Leicester
two.2.4) Description of the procurement
Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to
enable the monitoring of digital communication protocols, in addition to existing analogue
communication protocols. The Council currently has circa 4,500 people registered at the
Alarm Receiving Centre
.
Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will
support elderly and/or disabled people to live safely and as independently as possible
through the use of telecare and other Care Technology devices.
To support the delivery of Telecare services in Leicester, the Council also requires a Disaster
Recovery Call Centre Solution so that emergency calls can be handled at a remote location
should this be required.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70%
Price - Weighting: 30%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-000357
Section five. Award of contract
Title
Provision of an Alarm Receiving Centre with Disaster Recovery
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 June 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
E.novation trading as Enovation
Suite 17 Link 665 Business Centre Todd Hall Road, Haslingden, Rossendale
Lancashire
BB4 5HU
Country
United Kingdom
NUTS code
- UKF21 - Leicester
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £275,462.48 / Highest offer: £279,674.48 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Construction and Technology Court (Queens Bench Division)
Birmingham
B4 6DS
Country
United Kingdom