Section one: Contracting authority
one.1) Name and addresses
London School of Hygiene & Tropical Medicine
Keppel Street,
London
WC1E 7HT
Contact
Imoudu Idornigie
Telephone
+44 2079588328
Country
United Kingdom
Region code
UK - United Kingdom
National registration number
RC000330
Internet address(es)
Main address
Buyer's address
https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104519
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82612&B=LSHTM
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82612&B=LSHTM
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Telephone Fundraising Services
Reference number
LSHTM-2024-015
two.1.2) Main CPV code
- 72212445 - Customer Relation Management software development services
two.1.3) Type of contract
Services
two.1.4) Short description
We require the expertise of a specialist telephone fundraising consultancy to work with DARO’s regular giving team to plan, manage and deliver annual telephone campaigns for the following purposes: • To generate philanthropic income from new and existing donors through the acquisition of confirmed single and recurring donations from alumni. • To upgrade and reactivate regular giving donors and to convert single gift donors to regular donors. • To build and maintain relations with our alumni community and engage them in the life of LSHTM. • To gather and accurately record alumni data that will enhance our knowledge and understanding of our alumni community, at all times ensuring that we meet the requirements of GDPR and other data protection regulations.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 48190000 - Educational software package
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
We require the expertise of a specialist telephone fundraising consultancy to work with DARO’s regular giving team to plan, manage and deliver annual telephone campaigns for the following purposes: • To generate philanthropic income from new and existing donors through the acquisition of confirmed single and recurring donations from alumni. • To upgrade and reactivate regular giving donors and to convert single gift donors to regular donors. • To build and maintain relations with our alumni community and engage them in the life of LSHTM. • To gather and accurately record alumni data that will enhance our knowledge and understanding of our alumni community, at all times ensuring that we meet the requirements of GDPR and other data protection regulations.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £84,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
1 Year optional extension.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 July 2024
Local time
1:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
15 July 2024
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The Royal Courts of Justice
The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
London School of Hygiene & Tropical Medicine
London
WC1E 7HT
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
London School of Hygiene & Tropical Medicine
Keppel Street
London
WC1E 7HT
Country
United Kingdom