Scope
Reference
SSP-FTS-60882
Description
NHS Wales Shared Services Partnership (NWSSP) Supply Chain, Logistics & Transport department sought to procure a long-term solution to their Manual Handling Equipment maintenance needs to ensure all equipment is regularly serviced and remains compliant with safety standards. This will reduce downtime, improve operator safety, extend asset lifespan, and provide cost certainty through planned maintenance rather than reactive repairs.
The department were looking to establish a long-term maintenance arrangement through a contract with an initial term of 24 months, with the option to extend for a further 12 months, subject to the supplier delivering services that are satisfactory and fully compliant with contractual and regulatory requirements. The overall objective was to secure a reliable supplier capable of delivering consistent service quality, maintaining ongoing compliance, and supporting the department’s operational needs over the duration of the contract.
Procurement Services and the department undertook a strategic review to mitigate potential risks to the contract, collaboratively developing a robust specification aligned with the department’s requirements, including realistic timeframes and clear service expectations. In addition, Procurement Services completed comprehensive market research to ensure that the tender process selected was both appropriate and fully compliant. From this it was established that the most appropriate route to Market was via an Open Tender.
Procurement Services commenced the process by issuing a UK2 Preliminary Market Engagement Notice to obtain expression of interest and create awareness of the upcoming Tender. Following this the Open Tender was published on the 5th November 2025 with a closing date of the 2nd December 2025.
Contract 1. Maintenance of Manual Handling Equipment
Supplier
Contract value
- £209,250 excluding VAT
- £251,100 including VAT
Above the relevant threshold
Award decision date
27 February 2026
Date assessment summaries were sent to tenderers
27 February 2026
Standstill period
- End: 10 March 2026
- 8 working days
Earliest date the contract will be signed
13 March 2026
Contract dates (estimated)
- 18 March 2026 to 17 March 2028
- Possible extension to 17 March 2029
- 3 years
Description of possible extension:
12 month extension
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
Contract locations
- UKL - Wales
Information about tenders
- 2 tenders received
- 2 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 1 supplier unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
SMARTLIFT (SOUTH WALES) LTD
- Public Procurement Organisation Number: PVLJ-5646-LDRR
Unit 29, Enterprise Centre
Tonypandy
CF40 2ET
United Kingdom
Region: UKL15 - Central Valleys
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Maintenance of Manual Handling Equipment
Contracting authority
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- NHS Organisation Data Service: RQF
4-5 Charnwood Court,
Cardiff
CF14 3UZ
United Kingdom
Contact name: Michael Butler
Email: michael.butler2@wales.nhs.uk
Website: http://nwssp.nhs.wales/ourservices/procurement-services/
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales