Scope
Reference
CPD4126086
Description
New Homes Ombudsman Scheme to provide redress for new build homeowners. Membership of the scheme will be mandatory for all housing developers and will have authority to impose civil sanctions and redress. This is expected to be a concessionary arrangement
Total value (estimated)
- £12,000,000 excluding VAT
- £14,400,000 including VAT
Contract dates (estimated)
- 7 September 2026 to 6 September 2031
- Possible extension to 6 September 2033
- 7 years
Main category
Services
CPV classifications
- 75112000 - Administrative services for business operations
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
27 February 2026
Procedure
Procedure type
Open procedure
Special regime
Concession
Above or below total value threshold
Above or equal to threshold
Contracting authority
Ministry of Housing, Communities & Local Government
- Public Procurement Organisation Number: PWCX-8281-CLPR
2 Marsham Street
London United Kingdom
SW1P 4DF
United Kingdom
Email: commercial@communities.gov.uk
Website: https://www.gov.uk/government/organisations/ministry-of-housing-communities-local-government
Region: UKI32 - Westminster
Organisation type: Public authority - central government