Section one: Contracting authority
one.1) Name and addresses
The Royal Borough of Kingston upon Thames
Guildhall, High Street
Kingston upon Thames
KT1 1EU
Telephone
+44 2085475000
Country
United Kingdom
NUTS code
UKI63 - Merton, Kingston upon Thames and Sutton
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supported Living & Outreach Flexible Framework
Reference number
DN500852
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Royal Borough of Kingston Upon Thames is seeking to commission a "Flexible Framework Agreement" provision for Supported Living and Outreach Services consisting of multiple suitably qualified providers under which it can call off via direct awards or mini-competitions.
This procurement comprises of three lots. Lot 1 for Outreach Services; Lot 2 for Supported Living without Accommodation with sub-lots 2a learning disability, 2b mental health, 2c autism, 2d physical disability and 2e complex needs) and Lot 3 Supported Living with Accommodation which has sub-lots 3a learning disability, 3b mental health, 3c autism, 3d physical disability and 2e complex needs.
The "Flexible Framework Agreement" will be commissioned under the Light Touch Regime(implemented through regulations 74 - 77 of the Public Contract Regulations 2015). This Flexible Framework Agreement differs from those set up under the non-light touch regime in that the Council may exercise it's flexibility to periodically "open" the flexible framework for providers to submit applications to join, particularly if it needs to increase the capacity or respond to emerging needs. If the Council decides to open up the Flexible Framework Agreement for applications it will do so on the same terms and conditions and on the same criteria.
The duration of the Flexible Framework Agreement will be five years, plus two 12 month extension periods at the absolute sole discretion of the Council, creating a maximum possible flexible framework term of seven years. Call off contracts will be of varying durations according to the assessed needs of service users.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £44,994,110
two.2) Description
two.2.1) Title
Lot 1 Outreach
Lot No
1
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Outreach is the provision of one to one support to service users to enable them to play an active part in their communities. The service will work to improve the physical, social and mental wellbeing of service users. Outreach support is tailored and linked to the individual and not to a specific building or location. For further information please see the Instructions and Invitation to Tender and Service Specification.
two.2.5) Award criteria
Quality criterion - Name: Model of Service Delivery / Weighting: 15%
Quality criterion - Name: Knowledge and understanding / Weighting: 10%
Quality criterion - Name: Safeguarding of vulnerable adults / Weighting: 5%
Quality criterion - Name: Quality assurance and performance / Weighting: 5%
Quality criterion - Name: Use of innovation and technology / Weighting: 2.5%
Quality criterion - Name: Social value and workforce / Weighting: 2.5%
Price - Weighting: 60%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Supported Living without accommodation
Lot No
2
two.2.2) Additional CPV code(s)
- 85312000 - Social work services without accommodation
- 98500000 - Private households with employed persons
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
The Services will be provided for people who live in their accommodation in a variety of settings. This includes but is not restricted to:
i) Scheme Based (Supported Living) services consisting of self-contained flats in a scheme or perhaps as a cluster of properties with onsite support and in some cases, a communal hub.
ii) Shared or single occupant houses with floating or onsite support – in these types of schemes communal facilities like kitchens and bathrooms might be shared.
two.2.5) Award criteria
Quality criterion - Name: Model of service delivery / Weighting: 15%
Quality criterion - Name: Knowledge and understanding / Weighting: 10%
Quality criterion - Name: Safeguarding of vulnerable adults / Weighting: 5%
Quality criterion - Name: Quality assurance and performance / Weighting: 5%
Quality criterion - Name: Use of innovation and technology / Weighting: 2.5%
Quality criterion - Name: Social value and workforce / Weighting: 2.5%
Price - Weighting: 60%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3 Supported living with accommodation
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85311000 - Social work services with accommodation
two.2.3) Place of performance
NUTS codes
- UKI63 - Merton, Kingston upon Thames and Sutton
two.2.4) Description of the procurement
Supported living with accommodation refers to any housing scheme where housing, support and sometimes care services are provided as an integrated package.
The key characteristics of Supported Living with Accommodation are:
The integration of housing provision, care and support;
The landlord issues a tenancy or license agreement;
A premium is charged on top of the rent for the support provision
The Service Users are eligible for care services from the Council and have a care package;
CQC registration as home care where personal care is provided, including the prompting and supervision of personal care activities.
two.2.5) Award criteria
Quality criterion - Name: Model of service delivery / Weighting: 10%
Quality criterion - Name: Knowledge and understanding / Weighting: 10%
Quality criterion - Name: Safeguarding of vulnerable adults / Weighting: 5%
Quality criterion - Name: Quality assurance and performance / Weighting: 5%
Quality criterion - Name: Use of innovation and technology / Weighting: 2%
Quality criterion - Name: Social value and workforce / Weighting: 3%
Quality criterion - Name: Housing provision and support / Weighting: 5%
Price - Weighting: 60%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 201-486883
Section five. Award of contract
Contract No
Lot 1 Outreach
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2021
five.2.2) Information about tenders
Number of tenders received: 41
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
CTRC Community Interest Company
Network House, 1 Bentinck Court, Bentinck Road
West Drayton, Middlesex,
UB7 7RQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
07685609
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
EnhanceAble
13 Geneva Road
Kingston Upon Thames
KT1 2TW
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
03140903
The contractor is an SME
No
five.2.3) Name and address of the contractor
Lifeways Community Care Ltd
56 Southwark Bridge Road
London
SE1 0AS
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
4126127
The contractor is an SME
No
five.2.3) Name and address of the contractor
Balance (Support) CIO
Sessions House, 17 Ewell Rd Surbiton
Surrey
KT6 6AG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
1190859
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Pristine Recruitment Ltd
133 The Broadway
Mill Hill, London
NW7 4RN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06792655
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Alpenbest Limited
60 Wensleydale Rd, Hampton,
Middlesex
TW12 2LX
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06528232
The contractor is an SME
No
five.2.3) Name and address of the contractor
MidCo Care Ltd
191 Lincoln Road
Peterborough Cambridge,
PE1 2PN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
8397525
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
HF Trust Ltd
5/6 Brook Business Park Folly Brook Road
Emerson’s Green Bristol
BS16 7FL
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
313069
The contractor is an SME
No
five.2.3) Name and address of the contractor
Ability Housing Association
The Coach House Gresham Road, Staines
Middlesex
TW18 2AE
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
1261380
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Emezzions Limited
Unit 10 Square Root Business Centre, 102-106 Windmill Road, Croydon
London
CR0 2XQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
12221398
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enterprise Care Support
Mitcham Parish Centre Church Path
Surrey
CR4 3BN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
05996863
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Royal Mencap Society
123 Golden Lane
London
EC1Y 0RT
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
550457
The contractor is an SME
No
five.2.3) Name and address of the contractor
Voyage 1 Limited
Wall Island, Birmingham Road, Lichfield
Staffordshire
WS14 0QP
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
2215899
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £4,499,411
Section five. Award of contract
Contract No
Lot 2 Supported Living without accommodation
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2021
five.2.2) Information about tenders
Number of tenders received: 52
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Ability Housing Association
The Coach House, Gresham Road Staines
Middlesex
TW18 2AE
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
1261380
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Active Prospects
1 Castlefield Court, Church Street, Reigate,
Surrey
RH2 0AH
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
IP26618R
The contractor is an SME
No
five.2.3) Name and address of the contractor
Alpenbest Limited
60 Wensleydale Rd, Hampton,
Middlesex
TW12 2LX
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06528232
The contractor is an SME
No
five.2.3) Name and address of the contractor
Avenues London
River House , 1 Maidstone Rd, Foots Cray
Sidcup
DA14 5TA
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06858705
The contractor is an SME
No
five.2.3) Name and address of the contractor
Balance (Support) CIO
Sessions House, 17 Ewell Rd Surbiton
Surrey
KT6 6AG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
1190859
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
CareTech Community Services Limited
5th Floor , Metropolitan House, 3 Darkes Lane , Potters Bar
Hertfordshire
EN6 1AG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
02804415
The contractor is an SME
No
five.2.3) Name and address of the contractor
Chosen Care Group Limited
Cranbrook House, 61 Cranbrook Road
Ilford
IG1 4PG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06942967
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
CTRC Community Interest Company
Network House, 1 Bentinck Court, Bentinck Road, West Drayton
Middlesex,
UB7 7RQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
07685609
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Emezzions Limited
Unit 10 Square Root Business Centre, 102-106 Windmill Road
Croydon, London
CR0 2XQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
12221398
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enterprise Care Support
Mitcham Parish Centre, Church Path
Surrey
CR4 3BN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
05996863
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
HF Trust Ltd
5/6 Brook Business Park Folly Brook Road Emerson’s Green
Bristol
BS16 7FL
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
734984
The contractor is an SME
No
five.2.3) Name and address of the contractor
Lifeways Community Care Ltd
56 Southwark Bridge Road
London
SE1 0AS
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
4126127
The contractor is an SME
No
five.2.3) Name and address of the contractor
Royal Mencap Society
123 Golden Lane
London
EC1Y 0RT
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
550457
The contractor is an SME
No
five.2.3) Name and address of the contractor
New Directions Flexible Social Care Solutions Ltd
Windsor House, Bayshill Road, Cheltenham
Gloucestershire
GL50 3AT
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
07154961
The contractor is an SME
No
five.2.3) Name and address of the contractor
Pristine Recruitment Ltd
133 The Broadway, Mill Hill
London
NW7 4RN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06792655
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
PAI Healthcare Ltd
63 -65 Woodside Road, Amersham
England
HP6 6AA
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
11549826
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Voyage 1 Limited
Voyage Care, Wall Island, Birmingham Road, Lichfield
Staffordshire
WS14 0QP
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
2215899
The contractor is an SME
No
five.2.3) Name and address of the contractor
Wandle Healthcare Services Ltd
10 Park Road, Smallfield, Horley,
Surrey
RH6 9RZ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
08816033
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
MidCo Care Ltd
191 Lincoln Road Peterborough
CAMBS
PE1 2PN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
8397525
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £20,247,349.50
Section five. Award of contract
Contract No
Lot 3 Supported Living with accommodation
Lot No
3
Title
Lot 3 Supported Living with accommodation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 July 2021
five.2.2) Information about tenders
Number of tenders received: 45
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Ability Housing Association
The Coach House, Gresham Road, Staines
Middlesex
TW18 2AE
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
1261380
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Active Prospects
1 Castlefield Court, Church Street, Reigate
Surrey,
RH2 0AH
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
IP26618R
The contractor is an SME
No
five.2.3) Name and address of the contractor
Avenues London
River House , 1 Maidstone Rd, Foots Cray,
Sidcup
DA14 5TA
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06858705
The contractor is an SME
No
five.2.3) Name and address of the contractor
CareTech Community Services Limited
5th Floor Metropolitan House 3 Darkes Lane Potters Bar
Hertfordshire
EN6 1AG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
02804415
The contractor is an SME
No
five.2.3) Name and address of the contractor
Chosen Care Group Limited
Cranbrook House, 61 Cranbrook Road,
Ilford,
IG1 4PG
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06942967
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Comfort Care Services (UK) Ltd
2 Lake End Court, Taplow Road, Taplow, Maidenhead,
Berkshire,
SL6 0JQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
5153873
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
CTRC Community Interest Company
Network House, 1 Bentinck Court, Bentinck Road, West Drayton,
Middlesex,
UB7 7RQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
07685609
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Emezzions Limited
Unit 10 Square Root Business Centre, 102-106 Windmill Road,
Croydon, London,
CR0 2XQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
12221398
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Enterprise Care Support
Mitcham Parish Centre Church Path
Surrey
CR4 3BN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
05996863
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
HF Trust Ltd
5/6 Brook Business Park Folly Brook Road Emerson’s Green
Bristol
BS16 7FL
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
734984
The contractor is an SME
No
five.2.3) Name and address of the contractor
Lifeways Community Care Ltd
56 Southwark Bridge Road,
London,
SE1 0AS
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
4126127
The contractor is an SME
No
five.2.3) Name and address of the contractor
Kaleidoscope Project
Resolven House St Mellons Business Park Fortran Road St Mellons
Cardiff
CF3 0EY
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
5480423
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Look Ahead Care and Support Ltd.
Kings Buildings, 16 Smith Square,
London
SW1P 3HQ
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
21004R
The contractor is an SME
No
five.2.3) Name and address of the contractor
Royal Mencap Society
123 Golden Lane,
London,
EC1Y 0RT
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
550457
The contractor is an SME
No
five.2.3) Name and address of the contractor
New Directions Flexible Social Care Solutions Ltd
Windsor House, Bayshill Road, Cheltenham,
Gloucestershire
GL50 3AT
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
07154961
The contractor is an SME
No
five.2.3) Name and address of the contractor
Pristine Recruitment Ltd
Pristine Recruitment Ltd 133 The Broadway Mill Hill
London
NW7 4RN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
06792655
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Voyage 1 Limited
Wall Island, Birmingham Road, Lichfield,
Staffordshire,
WS14 0QP
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
2215899
The contractor is an SME
No
five.2.3) Name and address of the contractor
MidCo Care Ltd
191 Lincoln Road Peterborough
CAMBS
PE1 2PN
Country
United Kingdom
NUTS code
- UKI63 - Merton, Kingston upon Thames and Sutton
National registration number
8397525
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £20,247,349.50
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The Royal Borough of Kingston upon Thames
Guildhall 2, High Street
Kingston Upon Thames
KT1 1EU
Country
United Kingdom