Section one: Contracting authority
one.1) Name and addresses
Highways England
Lateral, 8 City Walk
LEEDS
LS11 9AT
lauren.hopkins@highwaysengland.co.uk
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/highways-england
Buyer's address
https://highways.bravosolution.co.uk/web/login.shtml
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://highways.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://highways.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Highways England Employee Engagement Survey
two.1.2) Main CPV code
- 79342311 - Customer satisfaction survey
two.1.3) Type of contract
Services
two.1.4) Short description
Highways England (HE) requires the services of a supplier that has technical expertise in the field of Employee Engagement, the platform to administer the survey via an online system and the expertise in interpreting the results. HE will require a minimum of one full survey being ran each year to all HE employees with the ability to alternatively run shorter and more frequent pulse surveys if required.
The Provider is required to provide services to deliver and where possible improve the design and set-up of the existing employee engagement survey process in consultation with HE; provide (and host) online survey and reporting platforms; enable self-service reporting and analysis; interpret and present high-level results for senior business stakeholders.
two.1.5) Estimated total value
Value excluding VAT: £330,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This contract seeks to appoint 1 supplier to deliver engagement surveys. The contract is for a period of 3 years with an option to extend for a further year. The value given I.1.5 is for the 3 year contract period, if the extension period is utilised the contract value will be increased on a proportionate basis.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £330,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-009359
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 August 2021
Local time
11:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 26 February 2022
four.2.7) Conditions for opening of tenders
Date
27 August 2021
Local time
11:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
How to Express Interest in this Tender:
1. Register for a free account at https://highways.bravosolution.co.uk
2. Click the 'ITTs Open To All Suppliers' link. (These are Invitations to Tender (ITT) open to any registered supplier). Click on the relevant ITT to access the content. Click the 'Express Interest' button at the top of the page. This will move the ITT into your 'My ITTs' page. (This is a secure area reserved for your projects only) You can now access any attachments by clicking 'Buyer Attachments' in the 'ITT Details' box
3. Click 'My Response' under 'ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). You can now use the 'Messages' function to communicate with Highways England and seek any clarification. Follow the onscreen instructions to complete the ITT. There may be a mixture of online & offline actions for you to perform. You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
Expressions of interest must be submitted from the applicants' registered office address. Each member of a Joint Venture (JV) must submit a letter from their own registered office confirming all company names in the proposed JV. Applicants can only participate in one JV. Further guidance on JVs is contained in the procurement documents.
Highways England reserves the right not to accept the highest scoring, or any, tender. Bidders should note that tenders are submitted at the supplier's own cost and risk. Highways England may cancel the competition or part of it for any reason, and bidders' costs will not be reimbursed. Highways England expressly reserves the right (i) not to award any contract as a result of this tendering exercise commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will Highways England be liable for any costs incurred by candidates.
six.4) Procedures for review
six.4.1) Review body
See details at VI.4.3
See details at VI.4.3
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Body responsible for mediation procedures
See details at VI.4.3
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Highways England will incorporate a minimum 10 calendar day standstill period at the point information on award of the contract is communicated to candidates. Appeals must be lodged in accordance with the Public Contracts Regulations (SI 2015 No. 102) as amended.