Contract

Provision of a Financial Well-Being and Debt Advice Service

  • Newcastle-under-Lyme Borough Council

F03: Contract award notice

Notice identifier: 2023/S 000-017746

Procurement identifier (OCID): ocds-h6vhtk-03b389

Published 22 June 2023, 9:55am



Section one: Contracting authority

one.1) Name and addresses

Newcastle-under-Lyme Borough Council

Castle House, Barracks Road

Newcastle-under-Lyme

ST5 1BL

Contact

Gillian Taylor

Email

gillian.taylor@newcastle-staffs.gov.uk

Telephone

+44 07500669657

Fax

+44 1782711032

Country

United Kingdom

NUTS code

UKG23 - Stoke-on-Trent

Internet address(es)

Main address

http://www.newcastle-staffs.gov.uk/

Buyer's address

http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA0592

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Provision of a Financial Well-Being and Debt Advice Service

Reference number

FW-B&DAS/GT/SS/03.2023

two.1.2) Main CPV code

  • 98000000 - Other community, social and personal services

two.1.3) Type of contract

Services

two.1.4) Short description

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council’s vision for the delivery of this service is:

"A service providing a creative and innovative service delivery offer"

"A service that is pro-active in reducing the financial problems of our residents"

"A service provision that is flexible and willing to adapt and change over time as necessary"

"A service that supports and develops partnership working in delivering the service"

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £192,500

two.2) Description

two.2.2) Additional CPV code(s)

  • 98000000 - Other community, social and personal services

two.2.3) Place of performance

NUTS codes
  • UKG23 - Stoke-on-Trent
Main site or place of performance

Newcastle-under-Lyme, Staffordshire

two.2.4) Description of the procurement

The Borough Council of Newcastle-under-Lyme is seeking an experienced provider(s) to deliver a Financial Well-Being and Debt Advice in Newcastle-under-Lyme Borough to its residents. The Council and other local public sector organisations have funded debt/welfare/consumer advice for a number of years to ensure that the citizens of Newcastle have access to personal support and advice.

The Council now wishes as part of this tender, to explore delivery of a service for all residents within the borough responding to such equalities. The Council would welcome a service delivered by a single provider or a collaborative approach from interested providers.

two.2.5) Award criteria

Quality criterion - Name: A service providing a creative and innovative service delivery offer / Weighting: 25

Quality criterion - Name: A service that is pro-active in reducing the financial problems of our residents / Weighting: 15

Quality criterion - Name: A service provision that is flexible and willing to adapt and change over time as necessary / Weighting: 15

Quality criterion - Name: A service that supports and develops partnership working in delivering the service / Weighting: 15

Quality criterion - Name: A service that is working to become sustainable in the future / Weighting: 10

Price - Weighting: 20

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.1) Previous publication concerning this procedure

Notice number: 2023/S 000-007717


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

22 June 2023

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Staffordshire North and Stoke-on-Trent Citizens Advice Bureaux

Advice House, Cheapside

Stoke-on-Trent

ST1 1HL

Telephone

+44 01782408650

Country

United Kingdom

NUTS code
  • UKG23 - Stoke-on-Trent
The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £192,500


Section six. Complementary information

six.3) Additional information

(MT Ref:229663)

six.4) Procedures for review

six.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

Email

publicprocurementreview@cabinetoffice.gov.uk

Telephone

+44 3450103503

Country

United Kingdom

Internet address

http://www.newcastle-staffs.gov.uk/

six.4.2) Body responsible for mediation procedures

Royal court of Justice

The Strand

London

WC2A 2LL

Country

United Kingdom