Tender

Service & Maintenance contract for Community Equipment Services at Carmarthenshire & Pembrokeshire with out of hours support for Ceredigion

  • Carmarthenshire County Council

F02: Contract notice

Notice identifier: 2023/S 000-017711

Procurement identifier (OCID): ocds-h6vhtk-03db7a

Published 21 June 2023, 5:13pm



Section one: Contracting authority

one.1) Name and addresses

Carmarthenshire County Council

County Hall

Carmarthen

SA31 1JP

Contact

Leigh George

Email

MLeighGeorge@carmarthenshire.gov.uk

Telephone

+44 1267234567

Country

United Kingdom

NUTS code

UKL14 - South West Wales

Internet address(es)

Main address

http://www.carmarthenshire.gov.uk

Buyer's address

https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0281

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://etenderwales.bravosolution.co.uk/

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://etenderwales.bravosolution.co.uk/

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Service & Maintenance contract for Community Equipment Services at Carmarthenshire & Pembrokeshire with out of hours support for Ceredigion

two.1.2) Main CPV code

  • 50400000 - Repair and maintenance services of medical and precision equipment

two.1.3) Type of contract

Services

two.1.4) Short description

The Authorities are looking to engage a supplier to carry out all of the servicing and maintenance of certain equipment used as part of the delivery of each of the Council’s Integrated Community Equipment Service (ICES), based at Dafen Ind Est, Llanelli and Honeyborough Ind Est, Neyland as a joint contract. Each ICES delivers equipment to clients within its own County boundary, which will aid the client.

The equipment may be delivered to an individual’s home or in a residential home setting. As certain equipment needs regular, specific inspection and servicing (in accordance with manufacturer’s recommendations and the HSE LOLER and PUWER legislation), the supplier will carry out this servicing either where it is being used or at one of the ICES’ respective equipment stores. The supplier will also attend to the breakdown of equipment where it takes place with the intention of resolving any problems and ensuring the equipment is fully functional again. It is expected that as breakdowns can occur at any time, the supplier must be able to respond to such events at any time of the day or night, any day of the year. This provision for out of hours support (i.e. outside of standard office hours) will also be required for Ceredigion County Equipment Service.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKL14 - South West Wales

two.2.4) Description of the procurement

The Authorities are looking to engage a supplier to carry out all of the servicing and maintenance of certain equipment used as part of the delivery of each of the Council’s Integrated Community Equipment Service (ICES), based at Dafen Ind Est, Llanelli and Honeyborough Ind Est, Neyland as a joint contract. Each ICES delivers equipment to clients within its own County boundary, which will aid the client.

The equipment may be delivered to an individual’s home or in a residential home setting. As certain equipment needs regular, specific inspection and servicing (in accordance with manufacturer’s recommendations and the HSE LOLER and PUWER legislation), the supplier will carry out this servicing either where it is being used or at one of the ICES’ respective equipment stores. The supplier will also attend to the breakdown of equipment where it takes place with the intention of resolving any problems and ensuring the equipment is fully functional again. It is expected that as breakdowns can occur at any time, the supplier must be able to respond to such events at any time of the day or night, any day of the year. This provision for out of hours support (i.e. outside of standard office hours) will also be required for Ceredigion County Equipment Service.

two.2.5) Award criteria

Quality criterion - Name: Quality / Weighting: 40

Price - Weighting: 60

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

24

This contract is subject to renewal

Yes

Description of renewals

12 month extension with an option for a further 12months (up to a maximum of 2 years)

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with several operators

Envisaged maximum number of participants to the framework agreement: 3

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

26 July 2023

Local time

2:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English, Welsh

four.2.7) Conditions for opening of tenders

Date

26 July 2023

Local time

2:30pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published: September 2027

six.3) Additional information

To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_51379

As this is an Open procedure, Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities:

ITT Code: itt_102390

Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack.

Suppliers Instructions How to express interest in this Tender:

1. Register your company on the etenderwales portal (this is only required once)

- Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk

- Click the "Suppliers register here" link

- Enter your correct business and user details

- Note the username you chose and click "Save" when complete

- You will shortly receive an email with your unique password (please keep this secure)

- Agree to the terms and conditions and click "continue"

2. Express an Interest in the Project

- Login to the portal with the username/password

- Click the "ITTs Open to All Suppliers" link. (These are Invitation to Tender Documents open to any registered supplier)

- Click on the relevant ITT to access the content.

- Click the "Express Interest" button at the top of the screen

- This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only)

- Click on the ITT code, you can now access any attachments by clicking the ''''Buyer Attachments" on the left hand side of the screen

3. Responding to the tender

- At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining)

- You can now use the Messages function on to communicate with the buyer and seek any clarification

- Note the deadline for completion, then follow the onscreen instructions to complete the ITT

- There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on:

- email: help@bravosolution.co.uk

- Phone: 0800 368 4850/ Fax: 020 7080 0480

Tenders or Requests to Participate must be sent to:

Official name:

www.etenderwales.bravosolution.co.uk

Postal Address:

Carmarthenshire County Council will be conducting this procurement exercise through the Value Wales e-Tendering portal. This can be found at www.etenderwales.bravosolution.co.uk , all information may be downloaded and returned though this channel.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132419

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Non Scored

(WA Ref:132419)

The buyer considers that this contract is suitable for consortia.

six.4) Procedures for review

six.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

Telephone

+44 2079477501

Country

United Kingdom