Scope
Description
NHAIS (National Health Application and Infrastructure Services) is a national registration system, with the NI NHAIS system recording all patients registered with GP practices, patient transfers, patient deductions, register GPS, maintain GP practice lists, make GP payments, the production of medical cards and provides selection of patients for participation in screening (AAA, Bowel, Breast and Cervical), in Northern Ireland.
The NHAIS application requires 3rd party maintenance and support, and this is currently provided by Dedalus through an annual Service Level Agreement. Dedalus took over support from DXC in 2020 and continue to provide that support.
Whilst NHAIS is a relatively stable system, as the core registration and management system it provides critical functionality that underpins, supports, and enables the delivery of Health and Social Care services across all sectors of the HSCNI.
The criticality of the NHAIS functionality dictates that the NHAIS services cannot be provided without the insurance of having 3rd party support arrangements in place. As such, there is a requirement to ensure continued support to provide a level of insurance for the continued delivery of the NHAIS service from 1st of April 2026.
Contract 1
Supplier
Contract value
- £700,000 excluding VAT
- £840,000 including VAT
Below the relevant threshold
Award decision date
26 February 2026
Earliest date the contract will be signed
31 March 2026
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 31 March 2029
- 3 years
Description of possible extension:
2 x 1 year optional extension
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKN - Northern Ireland
Procedure
Procedure type
Direct award
Supplier
DH OPCO UK LTD
- Companies House: 12888223
- Public Procurement Organisation Number: PGGH-3911-NQJP
Suite 2, Riverside Studio, 2 Embankment
Leeds
LS1 4BA
United Kingdom
Email: UKIBids@dedalus.com
Website: https://www.dedalus.com/uki
Region: UKE42 - Leeds
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Business Services Organisation ITS
- NHS Organisation Data Service: PWNJ-1991-NGDW
- Public Procurement Organisation Number: PCQH-8657-NGMT
2 Franklin Street
Belfast
BT2 8DQ
United Kingdom
Email: keli.mcteague@hscni.net
Region: UKN06 - Belfast
Organisation type: Public authority - central government
Devolved regulations that apply: Northern Ireland