Section one: Contracting authority
one.1) Name and addresses
London Borough of Camden
London Borough of Camden, 5 Pancras Square
London
N1C 4AG
Contact
Mr David Walsh
Country
United Kingdom
Region code
UKI31 - Camden and City of London
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Carers' Support Services
Reference number
DN750077
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
This notice notes the award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support.
The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension).
Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £6,314,798
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI31 - Camden and City of London
two.2.4) Description of the procurement
The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed
two.2.5) Award criteria
Quality criterion - Name: Implementation / Weighting: 5
Quality criterion - Name: Partnership Working / Weighting: 10
Quality criterion - Name: Management / Weighting: 10
Quality criterion - Name: Staff / Weighting: 5
Quality criterion - Name: Service Delivery / Weighting: 15
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Presentation / Weighting: 5%
Quality criterion - Name: Digital and Data Security / Weighting: p/f
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-036636
Section five. Award of contract
Contract No
1
Lot No
1
Title
Carers' Support Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 March 2025
five.2.2) Information about tenders
Number of tenders received: 17
Number of tenders received from SMEs: 17
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 17
Number of tenders received by electronic means: 17
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Camden Carers Centre
London
Country
United Kingdom
NUTS code
- UKI31 - Camden and City of London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £6,314,798
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Borough Solicitor, London Borough of Camden
London
Country
United Kingdom