Scope
Description
Procurement Overview: AI-Powered Translation Solution
Purpose:
We are seeking a qualified supplier to provide an Artificial Intelligence (AI) solution for accurate, efficient, and scalable translation services. This solution will primarily be used for translating documents and mandatory signage to support our organization's multilingual communication requirements.
Scope of Requirement:
The AI translation solution must be capable of:
Translating written documents (e.g., reports, manuals, instructions) across multiple languages.
Translating and localizing mandatory signage to meet regulatory and cultural standards.
Ensuring high levels of accuracy and contextual understanding in translations, particularly for technical, legal, and safety-related content.
Supporting commonly used file formats (e.g., PDF, DOCX, JPG for scanned documents).
Integrating into our existing document management systems, if applicable.
Mandatory Features:
AI-driven translation engine with support for at least 10 major global languages.
OCR (Optical Character Recognition) functionality to translate scanned or photographed documents.
Customizable glossaries or translation memory features to maintain consistency across translations.
Data privacy and compliance with relevant regulations (e.g., GDPR).
User-friendly interface or API for internal team access.
Evaluation Criteria:
Translation accuracy and contextual relevance.
Ease of integration and user interface quality.
Service scalability and turnaround times.
Pricing model and total cost of ownership.
Supplier experience and customer support capabilities.
Contract 1. Provision Of A Translation Software utilising Artificial Intelligence
Supplier
Contract value
- £2,880 excluding VAT
- £3,600 including VAT
Below the relevant threshold
Date signed
28 April 2025
Contract dates
- 1 May 2025 to 28 April 2030
- 4 years, 11 months, 28 days
Main procurement category
Services
CPV classifications
- 72212740 - Foreign language translation software development services
Contract locations
- UKC2 - Northumberland and Tyne and Wear
Signed contract documents
City Trax Draft Terms Conditions_Final 2025 CTX Signature.doc
Procedure
Procedure type
Below threshold - without competition
Special regime
Light touch
Supplier
City Trax Limited
100 Downhouse Road
Waterlooville
PO8 0TY
United Kingdom
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Provision Of A Translation Software utilising Artificial Intelligence
Contracting authority
Middlesbrough Council
- Public Procurement Organisation Number: PLJH-5252-HJDM
PO Box 500
Middlesbrough
TS1 9FT
United Kingdom
Region: UKC12 - South Teesside
Organisation type: Public authority - sub-central government