Section one: Contracting authority
one.1) Name and addresses
Grampian Housing Association Ltd
Huntly House, 74 Huntly Street
ABERDEEN
AB10 1TD
Contact
Tracy Ord
tracy.ord@grampianhousing.co.uk
Telephone
+44 1224202900
Country
United Kingdom
NUTS code
UKM5 - North Eastern Scotland
Internet address(es)
Main address
http://www.grampianhousing.co.uk/
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA14462
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at
www.publiccontractsscotland.gov.uk
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
www.publiccontractsscotland.gov.uk
one.4) Type of the contracting authority
Other type
Registered Social Landlord
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Stakeholder Survey Feedback Tool & Support
two.1.2) Main CPV code
- 79342311 - Customer satisfaction survey
two.1.3) Type of contract
Services
two.1.4) Short description
Grampian HA wishes to appoint a single supplier to provide stakeholder surveying, feedback analysis and additional support as detailed in the ITT.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 79342311 - Customer satisfaction survey
- 79342310 - Customer survey services
two.2.3) Place of performance
NUTS codes
- UKM5 - North Eastern Scotland
two.2.4) Description of the procurement
Grampian HA is seeking a single provider who can provide support to consolidate and expand on investment to date around Stakeholder Feedback Surveys; provide Feedback Analysis; establish an annual Colleague Engagement Survey which is both impartial and externally supported; and explore the possibility to support our wider engagement, via communication and outreach with smaller groups of stakeholders on specific issues or in specific locations. Further detail is provided in the Invitation to Tender (ITT) document.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
This contract may be extended by up to a further 24 months at Grampian HA's discretion.
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 2 September 2024
four.2.7) Conditions for opening of tenders
Date
9 July 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
Estimated timing for further notices to be published: 36 months unless contract is extended as indicated
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=767829.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(SC Ref:767829)
Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=767829
six.4) Procedures for review
six.4.1) Review body
Aberdeen Sheriff Court
Justice Street
Aberdeen
AB10 1WP
Country
United Kingdom