Scope
Reference
CA17266
Description
The Scope
- Deliver 24/7 cyber monitoring to react to threats within incident SLA.
- Take on cyber threat tickets that are raised via West Herts – Averaging 2 tickets a day (Mainly Phishing Attacks).
- Monitor and triage security alerts from security tooling and logs.
- Tier 3 analyst should be involved in decision making not AI tooling. Al tooling should be used for detection and data gathering not for actioning any changes.
- Support the West Herts security team via best practices and be a part of the key DR testing, pen testing and recovery actions.
- Access to an account manager or team lead when needed.
- Support small change activity when required,
o 20% Small Change
o 80% Day to day Operations
- Looking for a small team resource pool to start with this will be reviewed each year as the business demand grows.
Total value (estimated)
- £90,000 excluding VAT
- £108,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 August 2026 to 31 July 2029
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
4 March 2026, 12:00pm
Tender submission deadline
13 March 2026, 12:00pm
Submission address and any special instructions
To access this opportunity, log in to https://suppliers.multiquote.com and view the opportunity. If you are not registered with MultiQuote, please visit https://suppliers.multiquote.com, complete the registration form on the log in page and quote the title and reference of the notice in your registration.
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality |
Quality | 60.00% |
| Price | Price |
Price | 40.00% |
Procedure
Procedure type
Below threshold - open competition
Contracting authority
West Herts College
- Public Procurement Organisation Number: PYCL-3178-PCTP
Hempstead Road
Watford
WD1 3EZ
United Kingdom
Telephone: 01923 812000
Email: emma.doree@westherts.ac.uk
Region: UKH23 - Hertfordshire
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)