Section one: Contracting authority
one.1) Name and addresses
Derby City Council
Council House, Corporation Street
Derby
DE1 2FS
Contact
Mr Stephen Cotterill
Telephone
+44 1332641623
Country
United Kingdom
NUTS code
UKF11 - Derby
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
TD1526 - Framework for Standard Home Care Services
Reference number
DN513344
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council awarding a framework to provide Standard Home Care (domiciliary care) Services. Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs.
Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Where a Providers is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is ‘Inadequate’, then the Service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council.
Value. The potential framework value is £62,706,904.62 over four years. Contract Opportunities will only initially be for new Service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a Contract Opportunity under this Framework. Framework
Lots The framework is split into four geographical Lots. The Council intends to appoint the following number of Service Providers in each of the following Lots :Lot 1 – Central Locality = Three Service Providers Lot 2 – West Locality = Four Service Providers Lot 3 – East Locality = Three Service Providers Lot 4 – South Locality = Three Service Providers
A Provider can only be awarded a maximum of two Lots.
The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot. The initial Framework Term is two years. The maximum framework term is four years.
Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details are in the ITT. Framework start date is 1st June 2021. (initial term is 2 years plus possible extension of a further two years).
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £62,706,905
two.2) Description
two.2.1) Title
Lot 1: Central Locality
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
Main site or place of performance
City of Derby
two.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
For a period or periods up to 2 years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2 – West Locality
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
For a period or periods up to two further years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3 – East Locality
Lot No
3
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
For a period or periods up to two further years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4 – South Locality
Lot No
4
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKF11 - Derby
two.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
two.2.5) Award criteria
Quality criterion - Name: Award / Weighting: 100
Cost criterion - Name: Cost / Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
For a period or periods up to two further years.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2020/S 249-622758
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
1
Title
Lot 1: Central Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
BWA Health & Care Services Ltd
ROWAN HOUSE 9 ST JAMES COURT LARGES STREET FRIAR GATE
Derby
DE1 1BT
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
05951306
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,926,587 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
1
Title
Lot 1: Central Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Nationwide Care Services Limited
1 The Old Maltings, Forman Street
Derby
DE1 1JQ
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
05510702
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,926,587 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
1
Title
Lot 1: Central Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Profad Care Agency Limited
Unit 3 &5 ,1 Bethwin Road Camberwell
London
SE5 0SH
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
09636223
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,926,587 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
2
Title
Lot 2 – West Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
BWA Health & Care Services Ltd
ROWAN HOUSE 9 ST JAMES COURT LARGES STREET FRIAR GATE
Derby
DE1 1BT
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
05951306
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £15,985,354 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
2
Title
Lot 2 – West Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Key 2 Care Ltd
146 Burton Road
Derby
DE1 1TN
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
05380096
The contractor is an SME
No
five.2.3) Name and address of the contractor
Mediline Home Care Limited
Office 4 219 Kensington High Street,
London
W8 6BD
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
04607372
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Profad Care Agency Limited
Unit 3 &5 ,1 Bethwin Road Camberwell
London
SE5 0SH
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
09636223
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £15,985,354 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
3
Title
Lot 3 – East Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bhandal Care Ltd
32 Glendevon Way, Chellaston
Derby
DE73 5WG
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
12591830
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,150,640 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
3
Title
Lot 3 – East Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hales Group Ltd
3B Flag Business Exchange, Vicarage Farm Road
Peterborough
PE1 5TX
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
3756814
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,150,640 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
3
Title
Lot 3 – East Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mediline Home Care Limited
Office 4 219 Kensington High Street
London
W8 6BD
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
4607372
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £14,150,640 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
4
Title
Lot 4 – South Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Bhandal Care Ltd
32 Glendevon Way, Chellaston
Derby
DE73 5WG
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
12591830
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £17,644,323 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
4
Title
Lot 4 – South Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Hales Group Ltd
3B Flag Business Exchange, Vicarage Farm Road
Peterborough
PE1 5TX
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
3756814
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £17,644,323 taken into consideration
Section five. Award of contract
Contract No
TD1526 - Provision of Standard Home Care Services
Lot No
4
Title
Lot 4 – South Locality
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
6 July 2021
five.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Nationwide Care Services Limited
1 The Old Maltings, Forman Street
Derby
DE1 1JQ
Country
United Kingdom
NUTS code
- UKF11 - Derby
National registration number
5510702
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £17,644,323 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Derby City Council
Council House, Corporation Street
Derby
DE1 2FS
Country
United Kingdom