Section one: Contracting authority/entity
one.1) Name and addresses
Liverpool City Council
Cunard Building
Liverpool
L31DS
Contact
Emma Albel
Telephone
+44 1513511827
Country
United Kingdom
Region code
UKD7 - Merseyside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Enforcement Agent Services
Reference number
DN724610
two.1.2) Main CPV code
- 79940000 - Collection agency services
two.1.3) Type of contract
Services
two.1.4) Short description
Concession contracts for enforcement agent services for the collection and enforcement of the following debt types:
Council Tax
Non-Domestic Rates (also known as Business Rates)
Levies imposed by Business Improvement Districts (BIDs)
Commercial Rent
Housing Benefit Overpayment
Social Care Charging
Parking Fines
Sundry debts
two.1.5) Estimated total value
Value excluding VAT: £9,500,000
two.1.6) Information about lots
This concession is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £9,500,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services.
The contract length has an initial term of 3 years with an extension option of up to 24 months.
All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered.
Enforcement agent services are required for the collection and enforcement of the following debt types:
Council Tax
Non-Domestic Rates (also known as Business Rates)
Levies imposed by Business Improvement Districts (BIDs)
Commercial Rent
Housing Benefit Overpayment
Social Care Charging
Parking Fines
Sundry debts
Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents.
two.2.5) Award criteria
Concession is awarded on the basis of the criteria described below:
- Criterion: Quality
- Criterion: Price
two.2.7) Duration of the concession
Duration in months
36
two.2.14) Additional information
The contracts have an option to extend for up to 24 months.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Award procedure with prior publication of a concession notice
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-035199
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
20 March 2025
five.2.2) Information about tenders
Number of tenders received: 10
The concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the concessionaire
Bristow & Sutor
Redditch
Country
United Kingdom
NUTS code
- UKG12 - Worcestershire
Companies House
01431688
The concessionaire is an SME
No
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £2,375,000
Any other details relevant to the value of the concession
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
20 March 2025
five.2.2) Information about tenders
Number of tenders received: 10
The concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the concessionaire
CDER Group
London
Country
United Kingdom
NUTS code
- UKI - London
Companies House
4118149
The concessionaire is an SME
No
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £2,375,000
Any other details relevant to the value of the concession
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
20 March 2025
five.2.2) Information about tenders
Number of tenders received: 10
The concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the concessionaire
Jacobs Enforcement Ltd
Merseyside
Country
United Kingdom
NUTS code
- UKD74 - Wirral
Companies House
15480247
The concessionaire is an SME
Yes
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £2,375,000
Any other details relevant to the value of the concession
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
20 March 2025
five.2.2) Information about tenders
Number of tenders received: 10
The concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the concessionaire
Newlyn plc
Henley-on-Thames
Country
United Kingdom
NUTS code
- UKJ14 - Oxfordshire
Companies House
3770985
The concessionaire is an SME
No
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £2,375,000
Any other details relevant to the value of the concession
The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Liverpool City Council
Liverpool
Country
United Kingdom