Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Contact
Kerri Emms
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Video Consultation 2.0 (VC 2.0)
two.1.2) Main CPV code
- 48515000 - Video conferencing software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
This project is seeking to find and implement a long-term (2+1+1 years) Video Consultation platform.
This is driven by evidence of improved patient safety and cost efficiencies derived from the existing Video Consultation platform put into place during COVID-19, as well as recommendations of best practices from the respective stakeholders’ groups.
We invite suppliers to demonstrate their Video Consultation platform and provide an opportunity for representatives from various User Communities and the Programme team to understand the potential of solutions.
the functionality shall offer:
- the ability to provide scheduled as well as drop-in services via a website
- the website URL shall be contained in an e-mail / SMS / push notification or other push services, e.g., WhatsApp, Facebook Messenger or iMessage , NHS Wales applications, etc.
- the conceptual provision of a “virtual waiting room”, where service users are collected by their service provider, including the ability to queue multiple service users.
- the ability for the Service Provider to start a session / call with a service user(s) from the queue of the virtual private waiting room
- the ability for the service provider to manage the virtual private rooms and retrieve a URL for the virtual private waiting room for the booking
- for the service provider to use Single-Sign-On from their NHS Active Directory Account (NADEX) into the virtual private waiting room
- to be able provide, define and publish a consent form upon request by organisation / health care setting, which will be filled out by the Service User, before the service users can join the virtual private waiting room
- shall be possible to add 3rd party survey tools before and after service user access / leaves the virtual waiting room
The system shall be a SaaS or PaaS platform without any installation requirements on service provider side. It shall be possible to host multiple tenants in parallel on behalf of TEC-C.
The platform must be browser based and must not require the installation of any browser plug-ins. Device specific applications will also be welcomed but cannot be the only path into the system. Such applications are considered “add-on”, e.g., mobile phone applications
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48515000 - Video conferencing software package
two.2.3) Place of performance
NUTS codes
- UKL16 - Gwent Valleys
Main site or place of performance
WALES
two.2.4) Description of the procurement
This project is seeking to find and implement a long-term (2+1+1 years) Video Consultation platform.
This is driven by evidence of improved patient safety and cost efficiencies derived from the existing Video Consultation platform put into place during COVID-19, as well as recommendations of best practices from the respective stakeholders’ groups
We invite suppliers to demonstrate their Video Consultation platform and provide an opportunity for representatives from various User Communities and the Programme team to understand the potential of solutions.
two.3) Estimated date of publication of contract notice
30 September 2021
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
The overall objective of this platform and aligned services is to bring the benefits of virtual consultation more rapidly to services users, citizens, and staff through a virtual video clinic environment via an easy to use, Internet technology-based solution. This will be accessible from the citizen’s location, using their own device.
Supplier Engagement will take place 11/12 August. To log your interest please contact
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=112516.
(WA Ref:112516)