Scope
Reference
C355983
Description
Service Desk Institute certification programme including support, training and consultancy days. Standard-based accreditation programme to certify Service Desk quality. Global Best Practice Standard for service management.
Contract 1. Service Desk Institute Certification
Supplier
Contract value
- £25,468 excluding VAT
- £30,561.60 including VAT
Below the relevant threshold
Date signed
24 April 2025
Contract dates
- 5 August 2025 to 4 August 2026
- Possible extension to 4 August 2027
- 2 years
Description of possible extension:
Rolling - annual fee for maintenance of certification
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Procedure
Procedure type
Below threshold - without competition
Supplier
Customers International Limited t/as Service Desk Institute
Globe House Eclipse Park, Sittingbourne Road
Maidstone, Kent
ME14 3EN
United Kingdom
Email: david@sdi-e.com
Region: UKJ45 - Mid Kent
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Service Desk Institute Certification
Contracting authority
The Rotherham NHS Foundation Trust
- Public Procurement Organisation Number: PWVB-6553-QVYV
Rotherham Hospital, Moorgate Road
Rotherham
S60 2UD
United Kingdom
Contact name: Caitlin Fish
Telephone: 01709424796
Email: caitlin.fish@nhs.net
Website: https://www.therotherhamft.nhs.uk
Region: UKE31 - Barnsley, Doncaster and Rotherham
Organisation type: Public authority - central government