Section one: Contracting authority
one.1) Name and addresses
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw
Cardiff
CF15 7QZ
Contact
Bethan Dyke
Telephone
+44 1443848585
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://nwssp.nhs.wales/ourservices/procurement-services/
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Health Improvement Patient Administration System
Reference number
PHW-OJEU-49258
two.1.2) Main CPV code
- 75100000 - Administration services
two.1.3) Type of contract
Services
two.1.4) Short description
The contract covers the requirement for patient administration systems for two national Health Improvement programmes – the National Exercise Referral Scheme (NERS) and Help Me Quit (NHS-based smoking cessation) – to be developed in line with the vision for NHS digital services.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £429,750
two.2) Description
two.2.1) Title
Help Me Quit Patient Administration System
Lot No
1
two.2.2) Additional CPV code(s)
- 75100000 - Administration services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
Suppliers are to note that a critical success factor for implementing a new patient administration system (or systems) for these programmes will be in enabling health professionals to refer patients on to programmes much more simply and efficiently than is currently possible. A number of new interfaces with existing NHS Wales patient systems such as the Welsh Clinical Commissioning Gateway (WCCG) and Welsh Clinical Portal (WCP), as well as with Welsh demographic services, will be required so that GPs and other health professionals can extract and pull patient clinical data automatically into their referrals.
Providing this improved functionality is a key system benefit and is likely to be critical in encouraging key professional groups (e.g., pharmacists in relation to Help Me Quit) to use a new system, and should greatly improve the speed, volume and quality of referrals into programmes.
In setting out their delivery approach, suppliers will need to engage with Digital Health and Care Wales (NHS Wales IT service) as early as possible in the project
two.2.5) Award criteria
Quality criterion - Name: Experience / Weighting: 20
Quality criterion - Name: Skills & Knowledge / Weighting: 20
Quality criterion - Name: Approach & Plan / Weighting: 20
Quality criterion - Name: Contract Management / Weighting: 15
Quality criterion - Name: Social Value / Weighting: 15
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Scope / Weighting: 5
Quality criterion - Name: Resource Use / Weighting: 10
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
National Exercise Referral Scheme Patient Administration System
Lot No
2
two.2.2) Additional CPV code(s)
- 75100000 - Administration services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
The contract covers the requirement for patient administration systems for two national Health Improvement programmes – the National Exercise Referral Scheme (NERS) and Help Me Quit (NHS-based smoking cessation) – to be developed in line with the vision for NHS digital services.
two.2.5) Award criteria
Quality criterion - Name: Experience / Weighting: 20
Quality criterion - Name: Skills & Knowledge / Weighting: 20
Quality criterion - Name: Approach & Plan / Weighting: 20
Quality criterion - Name: Contract Management / Weighting: 15
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Resource Use / Weighting: 5
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Scope / Weighting: 5
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Help Me Quit and National Exercise Referral Scheme – Single Patient Administration System
Lot No
3
two.2.2) Additional CPV code(s)
- 75100000 - Administration services
two.2.3) Place of performance
NUTS codes
- UKL - Wales
two.2.4) Description of the procurement
The contract covers the requirement for patient administration systems for two national Health Improvement programmes – the National Exercise Referral Scheme (NERS) and Help Me Quit (NHS-based smoking cessation) – to be developed in line with the vision for NHS digital services.
two.2.5) Award criteria
Quality criterion - Name: Experience / Weighting: 20
Quality criterion - Name: Skills & Knowledge / Weighting: 20
Quality criterion - Name: Approach & Plan / Weighting: 20
Quality criterion - Name: Contract Management / Weighting: 15
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Resource Use / Weighting: 5
Quality criterion - Name: Risk Management / Weighting: 5
Quality criterion - Name: Scope / Weighting: 5
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-000038
Section five. Award of contract
Lot No
3
Title
Help Me Quit and National Exercise Referral Scheme – Single Patient Administration System
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
21 April 2022
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Cyber Media Solutions Ltd.
Opus House, Priestly Court, Staffordshire Technology Park
Stafford
ST180LQ
Telephone
+44 1785222350
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £265,000
Total value of the contract/lot: £429,750
Section five. Award of contract
Lot No
1
Title
Help Me Quit Patient Administration System
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section five. Award of contract
Lot No
2
Title
National Exercise Referral Scheme Patient Administration System
A contract/lot is awarded: No
five.1) Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section six. Complementary information
six.3) Additional information
1. The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract.
2. Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms.
3. The Contracting Authority will not accept completed ITT's after the stated closing date.
4. All documents to be priced (where applicable) in sterling and all payments made in sterling.
5. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.
6. Prospective suppliers should note that NHS Shared Services Partnership - Procurement Services is acting on behalf of Public Health Wales NHS Trust
(WA Ref:122307)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
NHS Wales Shared Services Partnership on behalf of Public Health Wales NHS Trust will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract.
Unsuccessful tenderers and applicants are entitled to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful.
Should additional information be required it should be requested of the addressee in section I.1.
Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits in accordance with the Public Contracts (Amendments) Regulations 2015