Section one: Contracting authority
one.1) Name and addresses
Newcastle City Council
Civic Centre
NEWCASTLE-UPON-TYNE
NE18QH
Contact
Lucy Nicholson
Lucy.Nicholson@newcastle.gov.uk
Telephone
+44 7977730785
Country
United Kingdom
Region code
UKC22 - Tyneside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Supplementary North Zone Home Care Contract
Reference number
008498
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract was an opportunity for a provider to work alongside the Home Care Framework, providing supplementary home care support for people living in the North Zone of the City.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,929,310.50
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
two.2.4) Description of the procurement
This contract was an opportunity for a provider to work alongside the Home Care Framework, providing supplementary home care support for people living in the North Zone of the City.
The contract targets the following groups of people who meet the national eligibility criteria and reside within the North zone of the City of Newcastle:
• Older People aged 65 years and over,
• People with Mental Health needs aged 18 years and over,
• People with Physical Disabilities, including sensory impairment aged 18 years and over,
• People aged 18 years and over with specific needs, for example (but not restricted to) dementia, a learning disability, end-of-life, palliative care, sudden onset brain injury or acquired brain injury.
two.2.5) Award criteria
Quality criterion - Name: Mobilisation / Service Delivery / Weighting: 20%
Quality criterion - Name: Service requirements / Asset-Based Community Development / Weighting: 30%
Quality criterion - Name: Quality Assurance / Health and Safety / Weighting: 20%
Quality criterion - Name: Staff / Weighting: 20%
Quality criterion - Name: Social Value / Weighting: 10%
Price - Weighting: Pass/fail on acceptance
two.2.11) Information about options
Options: Yes
Description of options
3 x 12 month options to extend
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-004571
Section five. Award of contract
Contract No
008498
Title
Supplementary North Zone Home Care Contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 May 2024
five.2.2) Information about tenders
Number of tenders received: 63
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Comfort Call Limited
Cardinal House Abbeyfield Court, Abbeyfield Road, Nottingham, Nottinghamshire, United Kingdom, NG7 2SZ
Nottingham
Country
United Kingdom
NUTS code
- UKF1 - Derbyshire and Nottinghamshire
Companies House
05763279
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,929,310.50
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Newcastle City Council
Newcastle upon Tyne
Country
United Kingdom