Section one: Contracting authority
one.1) Name and addresses
South London and Maudsley NHS Foundation Trust
Bethlem Royal Hospital
Beckenham
BR3 3BX
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
https://www.health-family.force.com/s/Welcome
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Private Practice Patient Administration Service
Reference number
ST24 - P023
two.1.2) Main CPV code
- 48444100 - Billing system
two.1.3) Type of contract
Supplies
two.1.4) Short description
You are invited to submit a tender for the Authority’s requirement for a Private Practice Patient Administration/Medical PA Service for South London and Maudsley NHS Foundation Trust (the Authority).
The Authority wishes to move away from providing the service internally and to use a variable, industry tested model for private practice patient administrative services for Maudsley Private Care (MPC).
This model must provide a service that can decrease and increase as the volume of private patients change. The current inhouse model is inflexible when activity increases or decreases and also around annual leave and/or sickness.
two.1.5) Estimated total value
Value excluding VAT: £140,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72000000 - IT services: consulting, software development, Internet and support
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
Maudsley Hospital
two.2.4) Description of the procurement
You are invited to submit a tender for the Authority’s requirement for a Private Practice Patient Administration/Medical PA Service for South London and Maudsley NHS Foundation Trust (the Authority).
The Authority wishes to move away from providing the service internally and to use a variable, industry tested model for private practice patient administrative services for Maudsley Private Care (MPC).
This model must provide a service that can decrease and increase as the volume of private patients change. The current inhouse model is inflexible when activity increases or decreases and also around annual leave and/or sickness.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £140,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
2 periods of 12 months
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 July 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
3 June 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL,
Country
United Kingdom
Internet address
https://www.theroyalcourtsofjustice.com
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
Strand
London
WC2A 2LL,
Country
United Kingdom
Internet address
https://www.theroyalcourtsofjustice.com
six.4.4) Service from which information about the review procedure may be obtained
Royal Courts of Justice
Strand
London
WC2A 2LL,
Country
United Kingdom