Section one: Contracting authority
one.1) Name and addresses
Lancaster City Council
Lancaster Town Hall, Dalton Square
Lancaster
LA1 1PJ
Contact
Mrs Emily Priestley
Telephone
+44 1524582000
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contract for CRM software
Reference number
DN772533
two.1.2) Main CPV code
- 72212445 - Customer Relation Management software development services
two.1.3) Type of contract
Services
two.1.4) Short description
G Cloud 13 Framework to direct award to Granicus for CRM software
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £216,960
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
G Cloud 13 Framework to direct award to Granicus for CRM software
two.2.5) Award criteria
Quality criterion - Name: Price / Weighting: 100
Price - Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-006385
Section five. Award of contract
Contract No
Contract for CRM software with Granicus
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
23 July 2024
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Granicus-Firmstep Ltd
7 Harp Lane
London
EC3R 6DP
Telephone
+44 08454672971
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £216,960
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Lancaster City Council
Lancaster Town Hall
Lancaster
LA1 1PJ
Country
United Kingdom