Section one: Contracting authority
one.1) Name and addresses
Money and Pensions Service
120 Holborn
LONDON
EC1N2TD
Contact
MaPS Commercial Division
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://moneyandpensionsservice.org.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://maps.app.jaggaer.com/web/login.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Other type
Arms-Length body of the Department for Work and Pensions
one.5) Main activity
Other activity
Financial Guidance Body for Money and Pensions
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Commissioning Debt Advice in England
Reference number
21-39
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
The Money and Pensions Service, MaPS (the "Authority") is an arm's-length body, sponsored by the Department for Work and Pensions (DWP), which is committed to providing access to the information and guidance people across the UK need to make effective financial decisions. This we aim to deliver in the most customer centric and cost-effective way possible.
MaPS is the largest funder of free debt advice in England and works alongside partners to make debt advice easier and quicker to access by the general public and to improve standards and quality across the sector.
MaPS is aware of the impact of debt advice on the lives of individuals, not just getting them back into a position of having control over their finances but also the positive impact on their health and wellbeing. We therefore want to ensure that more individuals that are in need of advice receive it each year.
This commissioning exercise represents the largest ever investment in debt advice services in England and will enable hundreds of thousands of additional people to access advice per year over and above our historic levels. Our contracts will run for three years, with a possible extension to five, giving greater certainty to the debt advice sector.
MaPS and its predecessor body, The Money Advice Service, has commissioned debt advice for many years now, therefore this commissioning approach is informed by our world leading consumer research programme into debt problems and debt advice. This insight will help us to offer the highest quality and best value for money services to customers and ensure our funding approach is aligned to current good practice.
The Authority intends to recommission agreements for national and regional debt advice provision, small business debt advice and the administration of Debt Relief Orders (DROs). The commissioned services will cover England only and will be delivered under contracts to commence on the 1 April 2022.
DROs will be delivered by Competent Authorities and will provide both national remote services and regional provision.
Organisations that will deliver debt advice (whether as lead supplier or as part of the Tenderer's supply chain) must hold the relevant FCA authorisation (to provide debt advice) unless they have a valid exemption provided by law. Organisations must ensure that delivery partners are FCA authorised (or legally exempt) to commence service delivery from 1 April 2022.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for maximum number of lots
4
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Lot 1 offers 3 Contracts (max. 1 per supplier)
Lot 2 offers 3 Contracts (max. 2 per supplier)
Lot 3 offers 1 Contract (max 1 supplier)
Lot 4 offers 3 Contracts (max 1 per supplier)
two.2) Description
two.2.1) Title
Lot 1 - National Services
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
National Debt Advice Services
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £175,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 + 1 + 1
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to 2 years (at annual intervals)
two.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be
via the portal.
two.2) Description
two.2.1) Title
Lot 2 - Regional Services
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Regional debt advice services
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £83,333,333
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 + 1+ 1
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to 2 years (at annual intervals)
two.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.
two.2) Description
two.2.1) Title
Lot 3 Business Debt
Lot No
3
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Business Debt Advice
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £12,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 + 1+ 1
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to 2 years (at annual intervals)
two.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.
two.2) Description
two.2.1) Title
Lot 4. Debt Relief Order Administration Hubs
Lot No
4
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
two.2.4) Description of the procurement
Debt Relief Order Administration Hubs.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £50,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
36
This contract is subject to renewal
Yes
Description of renewals
3 + 1+ 1
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Up to 2 years (at annual intervals)
two.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance and using "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Minimum level(s) of standards possibly required
Financial Conduct Authority (FCA) Authorisation
The Prime Contractor must ensure all Delivery Parties directly delivering debt advice to Customers hold the relevant FCA authorisations to provide debt advice or have applied for the
relevant authorisations and achieved 'minded to approve status' before submitting a tender.
The relevant authorisations must be in place by the date of contract commencement meaning that a Tenderer who has identified an organisation with 'minded to approve status' will be making a tender at its own risk in the event that authorisation is not in place prior to the scheduled date for contract commencement.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
8 September 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
15 September 2021
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Please refer to provided link:-
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice;