Section one: Contracting authority
one.1) Name and addresses
London and Quadrant Housing Trust
29-35 West Ham Lane
Stratford
E15 4PH
Contact
Sanjay Ojha
Country
United Kingdom
NUTS code
UK - United Kingdom
National registration number
30441R
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/lqgroup
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/lqgroup/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/lqgroup/aspx/Home
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
European Institution/Agency or International Organisation
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Housing Management System
Reference number
LQG00319
two.1.2) Main CPV code
- 48100000 - Industry specific software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Requirement L and Q existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: • Implementation Services – Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. • Support and Maintenance Services – Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. • Consultancy and Development Services – Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48100000 - Industry specific software package
- 72600000 - Computer support and consultancy services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Requirement L and Q’s existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: • Implementation Services – Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. • Support and Maintenance Services – Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. • Consultancy and Development Services – Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase. It also covers the requirement for future configuration and integration development support. L and Q's Transformation Programme is roughly divided into two linear phases, which we describe as the ‘foundation’ phase and the ‘opportunity’ phase. In summary, these are:• Laying Foundations – The implementation of the core functionality provided by a new Housing Management System and a new Finance System. In parallel to these implementations, this phase includes the consolidation of document management capability into an Enterprise Documents Records Management System.These new solutions will incorporate L and Q’s new target data architecture, and act as enablers for the implementation of improved and more standardised processes.• Realising Opportunities – The Transformation Programme will build on these foundations to deliver critical operational capability, including improvements to L and Q’s customer self-service offer, improving operational visibility through an enhanced CRM, while more broadly exploiting opportunities to automate more of what we do. Please see procurement documents for further information.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
120
This contract is subject to renewal
No
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 6
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Please see the procurement documentation
three.1.2) Economic and financial standing
List and brief description of selection criteria
Please see the procurement documentation
Minimum level(s) of standards possibly required
Please see the procurement documentation
three.1.3) Technical and professional ability
List and brief description of selection criteria
Please see the procurement documentation
Minimum level(s) of standards possibly required
Please see the procurement documentation
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please see the procurement documentation
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 July 2022
Local time
5:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
26 July 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 14 December 2022
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
The Strand
London
WC2 2LL
Country
United Kingdom