Scope
Description
The Council is using the e-business portal known as the Chest. Participants of the preliminary market engagement exercise will need to register their details at the following link www.the-chest.org.uk . Once registered, participants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this exercise.
Manchester City Council is conducting a preliminary market engagement exercise to assess the capability of the Call Masking solutions marketplace. The exercise will assist the Council gather insights in advance of a potential future procurement. Please note this is not a call for competition and Manchester City Council reserves the right not to proceed to procurement.
We would like to invite you to attend a session in May where you can demonstrate your Call Masking solution. Please let us know of your intention to be included in the demonstrations by completing and submitting the 'Preliminary Market Engagement Questionnaire - Call Masking Solutions' doc via the E-Procurement platform, CHEST.
Contract dates (estimated)
- 1 November 2025 to 28 February 2026
- 4 months
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UKD33 - Manchester
Engagement
Engagement deadline
9 May 2025
Engagement process description
The Council is using the e-business portal known as the Chest. Participants will need to register their details at the following link www.the-chest.org.uk .
Once registered, participants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this market engagement exercise.
Participants will need to electronically submit their completed Preliminary Market Engagement Questionnaire via the on-line portal by 11am on 09th May 2025 as referred to in the Preliminary Market Engagement documentation.
Manchester City Council is conducting a preliminary market engagement exercise to assess the capability of the Call Masking solutions marketplace. The exercise will assist the Council gather insights in advance of a potential future procurement. Please note this is not a call for competition and Manchester City Council reserves the right not to proceed to procurement.
We would like to invite you to attend a session in May where you can demonstrate your Call Masking solution.
Please let us know of your intention to be included in the demonstrations by completing and submitting the 'Preliminary Market Engagement Questionnaire - Call Masking Solutions' doc via the E-Procurement platform - https://procontract.due-north.com/Advert?advertId=72e64cb7-7d1f-f011-8136-005056b64545&fromProjectDashboard=True
The demonstrations will take place from 12th to 30th May 2025.
Contracting authority
Manchester City Council
- Public Procurement Organisation Number: PLNV-8798-LDMP
Town Hall Extension
Manchester
M60 2LA
United Kingdom
Email: procurement@manchester.gov.uk
Website: https://www.manchester.gov.uk
Region: UKD33 - Manchester
Organisation type: Public authority - sub-central government