Section one: Contracting authority
one.1) Name and addresses
Peterborough City Council
Sand Martin House, Bittern Way
Peterborough
PE2 8TY
Contact
Mrs Jan Thistleton
Jan.Thistleton@peterborough.gov.uk
Telephone
+44 1733864553
Country
United Kingdom
Region code
UKH11 - Peterborough
Internet address(es)
Main address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
Buyer's address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Lifeline / Community Alarms and connected Telecare
Reference number
DN678140
two.1.2) Main CPV code
- 35112000 - Rescue and emergency equipment
two.1.3) Type of contract
Supplies
two.1.4) Short description
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible.
The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes:
o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home
o Manage and minimise risk for people living at home
o Reduce social isolation
o Detect deterioration and enable more early intervention for people with long term conditions
o Enhance people’s sense of dignity and increased confidence
o Reassurance for informal carers
o Prevent, reduce, delay escalation of needs and hospital / care home admissions
o Supporting safe hospital discharge
o Supporting the prevention, reduction and delay in people needing formal packages of care and support
o Embrace the use of new technology, as it becomes available
Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support.
PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,000,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH11 - Peterborough
Main site or place of performance
Peterborough and surrounding area
two.2.4) Description of the procurement
The provision of community alarms, referred to locally as Lifelines, and connected telecare technology is an important element of the early intervention and prevention agenda helping to support people to remain living in the home of their choice for as long as possible.
The City Council requires a digital lifeline and telecare service for its residents (population 216,000) providing ‘peace of mind’ and reassurance to carers and families. The service will need to be ‘person centred’ in its approach encompassing the latest technology alongside more traditional solutions in order to achieve outcomes:
o Promotion and maintenance of independence, well-being, and quality of life for customers in their own home
o Manage and minimise risk for people living at home
o Reduce social isolation
o Detect deterioration and enable more early intervention for people with long term conditions
o Enhance people’s sense of dignity and increased confidence
o Reassurance for informal carers
o Prevent, reduce, delay escalation of needs and hospital / care home admissions
o Supporting safe hospital discharge
o Supporting the prevention, reduction and delay in people needing formal packages of care and support
o Embrace the use of new technology, as it becomes available
Peterborough City Council prioritises Technology Enabled Care and has a “think TEC first” approach across all the social care teams so as to deliver better outcomes for people and deliver demand management savings for the Council through interventions that avoid, prevent, and delay the need for traditional social care and support.
PCC commissioners acknowledge that the national digital switchover, due to be completed by end of 2025, is a significant catalyst to the telecare industry, making many existing analogue solutions obsolete. It is therefore important that that the Lifeline service offers a fully digital solution.
two.2.5) Award criteria
Quality criterion - Name: Price is not the only award criterion and all criteria are stated only in the procurement documents / Weighting: 100
Price - Weighting: 100
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-033659
Section five. Award of contract
Lot No
1
Title
Lifeline / Community Alarms and connected Telecare
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
31 March 2024
five.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Doro trading as Careium UK Ltd
Aspinall House, Walker Office Park, Blackburn, Lancashire. BB1 2QE
Blackburn
BB1 2QE
Country
United Kingdom
NUTS code
- UKH11 - Peterborough
Internet address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,000,000
Total value of the contract/lot: £1,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Peterborough City Council
Sand Martin House
Peterborough
PE2 8TY
Country
United Kingdom
Internet address
https://www.peterborough.gov.uk/business/supplying-the-council/supply-opportunities