Section one: Contracting authority
one.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
Contact
Mr Simon Waller
simon.waller@towerhamlets.gov.uk
Telephone
+44 2073644013
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
http://www.towerhamlets.gov.uk
Buyer's address
http://www.towerhamlets.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
HAC5899 Unpaid Carers Service
Reference number
DN683435
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood.
These will be purchased through two lots:
Lot A - Unpaid Carers Service: The Unpaid Carers Service will help the Council meet its Care Act duties to ensure carers have access to information and advice, conduct assessments of carers’ needs, as well as providing additional support that is known to have a positive impact on the health and wellbeing of unpaid carers and will help them continue in their caring role
Lot B - Unpaid Carers Emergency Service : The Unpaid Carers Emergency Service will provide flexible emergency support for carers at significant risk of a cared-for/carer relationship breakdown or experiencing a crisis.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £3,310,000
two.2) Description
two.2.1) Title
HAC5899: Unpaid Carers Service Lot A
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood.
Lot A - Unpaid Carers Service: The Unpaid Carers Service will help the Council meet its Care Act duties to ensure carers have access to information and advice, conduct assessments of carers’ needs, as well as providing additional support that is known to have a positive impact on the health and wellbeing of unpaid carers and will help them continue in their caring role
two.2.5) Award criteria
Cost criterion - Name: price is not the only criterion / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
HAC5899: Unpaid Carers Service Lot B
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
The service will deliver information, advice, practical support, and guidance to careers of Tower Hamlets residents to help them to undertake their caring role. The carers offer in Tower Hamlets will be aligned to the priorities in the National Carers' strategy, carers action plan and the local Commitment to Carers Action plan. The service will support adult carers caring for someone in Tower Hamlets, and young carers (16+ years) transitioning into adulthood.
Lot B - Unpaid Carers Emergency Service : The Unpaid Carers Emergency Service will provide flexible emergency support for carers at significant risk of a cared-for/carer relationship breakdown or experiencing a crisis.
two.2.5) Award criteria
Cost criterion - Name: price is not the only criterion / Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-023081
Section five. Award of contract
Contract No
HAC5899: Unpaid Carers Service Lot A & B
Lot No
1
Title
HAC5899 Unpaid Carers Service Lot A
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 December 2023
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Carers Centre
21 Brayford Square,
London
E1 0SG
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,860,000
Section five. Award of contract
Contract No
HAC5899: Unpaid Carers Service Lot A & B
Lot No
2
Title
HAC5899 Unpaid Carers Service Lot B
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 December 2023
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Care Solution Bureau CIC
76 Brokesley Street
London
E3 4QJ
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £250,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom