Section one: Contracting authority
one.1) Name and addresses
Liverpool City Council
4th Floor, Cunard Building
Liverpool
L3 1DS
Contact
Ms Karishma Sheikh
Karishma.sheikh@liverpool.gov.uk
Telephone
+44 1513512181
Country
United Kingdom
Region code
UKD72 - Liverpool
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Mainstay access gateway, advice and support team
Reference number
DN712458
two.1.2) Main CPV code
- 98000000 - Other community, social and personal services
two.1.3) Type of contract
Services
two.1.4) Short description
The MainStay access gateway consists of an IT system and dedicated advice and support to
commissioned services, local authorities, service users and key stakeholders working with
vulnerable households affected by homelessness across the LCR. This includes the delivery
of:
• An Advice Line / Help Desk for commissioned services / referrers
• System Training for all users, including the development of guidance manuals and system
alerts
• Project management
• Reporting, data analysis and data cleansing,
• Regular system audits, including contacting individuals who are at risk of homelessness,
providers whose services are managed through the system and other stakeholders who may
be in contact with the team
• Licence negotiations between the IT developer CDP and the 6 Local Authorities which use
the gateway system
The MainStay system assists Liverpool’s Adult Services commissioners with pathway
management, contract and performance management including measuring KPI’s, for all
commissioned services which are obliged to use the system.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £451,806
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD72 - Liverpool
two.2.4) Description of the procurement
The Provider will deliver the following objectives:
• To provide a flexible resource and expertise to work alongside the LCR
Authorities and other partners in the delivery of an access gateway across each
of the 6 Local Authority areas in the Liverpool City Region: Liverpool City
Council and the Metropolitan Borough Councils of Halton, Knowsley, Sefton, St
Helens and Wirral.
• To enable the ongoing delivery of cost efficiencies and system developments
through building on foundation of the Liverpool model and other system
developments
• To use their best endeavours to ensure that each LA and their providers
delivers the gateway in accordance with the agreed policies, procedures and
protocols that were developed when launching the sub-regional approach and
subsequent system developments and which are included in that LA’s specific
and most up to date Guidance Manual
• The Provider will review and update the relevant LA manual to ensure these
comply with all legal requirements and policy updates that have occurred since
‘go-live’ and subsequent developments including:
o Managing ‘Gatekeeper Referrals’
o Process for Referring/Assessing based on City Region connection
o Prioritisation of Accommodation
o Information Sharing Protocol
o Data Sharing Agreement
• To manage the operation of the gateway which enables service users to receive
a consistent service across the city region
• To enable clear and robust data on patterns and migration of the homeless
population across LA boundaries
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Price - Weighting: 20
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-006692
Section five. Award of contract
Contract No
DN712458
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
20 May 2024
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
(2) City of Liverpool Young Men’s Christian Association (inc) trading as YMCA Together
15 Leeds Street
Liverpool
L3 6HU
Country
United Kingdom
NUTS code
- UKD72 - Liverpool
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £451,806
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Court of Justice
London
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
To be confirmed
TBC
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
n/a
six.4.4) Service from which information about the review procedure may be obtained
Liverpool City Council
Liverpool
Country
United Kingdom