Section one: Contracting authority
one.1) Name and addresses
Warwickshire County Council
Shire Hall,Market Square
WARWICK
CV344RL
Contact
Manjit Nagra
manjitnagra@warwickshire.gov.uk
Telephone
+44 1926412026
Country
United Kingdom
Region code
UKG13 - Warwickshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
www.warwickshire.gov.uk/procurement
one.1) Name and addresses
NHS Coventry and Warwickshire Integrated Care Board (ICB)
Westgate House Market Street
Warwick
CV34 4DE
Contact
Frances O'Mahoney
Country
United Kingdom
Region code
UKG13 - Warwickshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities
Reference number
CSW - 16156
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Warwickshire County Council (the Council) and ICB are seeking tenders for their Community Services for Working Age Adults (WAA), with learning disabilities, autism, mental health or physical disabilities.
This is a refresh tender for Lot 1, 2, 3a, 3b and 4 to allow new providers to apply for a contract for these services and to allow those who are unsuccessful first time around to re-apply. (Note: Providers who were successful in being awarded a contract previously should not re-apply for any Lots they were awarded).
The purpose of care and support commissioned through this model is to enable people to live good and fulfilling lives by being supported to achieve the things that are important to them.
The support people can access will comprise three broad elements:
• Support to live independently in my own home (Independent Living)
• Support to live a fulfilling life in my local community (Community Opportunities)
• Support for my family and carers (Overnight Opportunities)
two.1.5) Estimated total value
Value excluding VAT: £23,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Community Support
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries.
two.2.4) Description of the procurement
Individuals will have learning disabilities, autism, physical health needs, sensory impairment and/or mental health needs, but will not need support with personal care and end of life care.
Individuals may require support with the following:
• They may be living independently or with family or friends.
• They will need a small number of hours of support each week or month. The level of support may reduce over time as they build confidence and independence. Support may not always
Page 6 to 15 need to be provided one-to-one.
• Support will include information, advice, practical support and connections to help people to make their own decisions, and to access training, volunteering, employment, social and
community activities.
• Active avoidance of restrictive and punitive approaches to managing behaviour that challenges, at all times
• Positive strategies to manage early warning signs or triggers, e.g., distraction techniques
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
two.2) Description
two.2.1) Title
Community support with care (regulated)
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
two.2.4) Description of the procurement
Individuals will have learning disabilities, autism, physical health, sensory impairment or mental health needs and may have personal care needs. They may be living independently, with family and friends, or in registered accommodation.
They will need more hours of support each week (28hrs+) than those in Lot 1, but this will not be full-time and may reduce over time as they build their confidence and skills. Providers will have the necessary registration to undertake regulated activities and staff will have skills in relation to Positive Behaviour Support.
Support will include access and provision of information, advice, community connections, practical support and personal care support
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
two.2) Description
two.2.1) Title
Specialist Community Support
Lot No
3a and 3b
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
two.2.4) Description of the procurement
3a - Complex Physical Health Needs
Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to:
• Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities;
• Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills.
• Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs.
3b - Complex behaviours
Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to
commission a range of providers with specialist skills in relation to:
• Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism;
• Complex behaviours;
• Behaviours that can challenge services;
• Trauma informed practice.
• Forensic Needs
Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding.
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
two.2) Description
two.2.1) Title
Specialist Services and Interventions
Lot No
4
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
Main site or place of performance
Generally within the County Council boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries.
two.2.4) Description of the procurement
The primary aim of services delivered under this Lot is to reduce the frequency, intensity and duration of behaviour that challenges, as well as mental health and emotional distress,
young people and adults with a learning disability and/or autism.
Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. Types of need may
include persistent oppositional disorder, attachment disorder, mental illness, ADHD etc, characterised by a range of issues: emotional issues e.g., anxiety, low mood, anger/aggression, low resilience, social difficulties, self-harm and depression.
One of the purposes of this Lot is to facilitate access to providers of specialist services for young people and adults of all ages. We will be looking to commission a range of providers with specialist skills. Providing a range of complex highly specialist clinical assessments and interventions (where required), employing methods based on proven efficacy, for individuals, adjusting and refining clinical formulations
two.2.7) Duration of the contract or the framework agreement
Duration in months
60
two.2.14) Additional information
The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
All as detailed in the tender documentation.
The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own
evaluation of the Tenderers most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a Bond or Performance Guarantee on the successful Tenderer.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.3) Information about a framework agreement
The procurement involves the establishment of a framework agreement
four.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at: www.legislation.gov.uk/uksi/2015/102/contents/made
four.1.11) Main features of the award procedure
All as detailed in the tender documentation
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
4 July 2023
Local time
10:00am
Changed to:
Date
4 August 2023
Local time
10:00am
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
After this tendering process has been completed and the contracts have been awarded the Council will be running further competitions for the same service. This is to allow new providers to apply for a contract for Community Support and to allow those who are unsuccessful first time around to re-apply. This process will include the same documentation as this tender (with the exception of dates etc).
These competitions will be live for the period of 3 to 6 months. However, if the Council receives a high level interest for the service the Council reserves the right to close the competition at an earlier date.
During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): -
• Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also
be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered.
• • Changes in legislation that may for example require the inclusion of new customer groups
• The identification of additional service recipients, not originally captured by the scope of the contract
Opportunities offered by emerging/ new technologies
• Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount
Warwickshire County Council will be using its e-tendering system (CSW-JETS) for the administration of this procurement process. Providers must register with the system (if they haven't previously done so) in order to be able to express an interest in the project and download documents. The web address for CSW-JETS is
www.csw-jets.co.uk (https://www.csw-jets.co.uk). Registration and use of CSW-JETS is free.
If you are having trouble registering with CSW-JETS please email us at procurement@warwickshire.gov.uk