Section one: Contracting authority
one.1) Name and addresses
North East Ambulance Services NHS Foundation Trust
Bernicia House
Newcastle upon Tyne
NE15 8NY
Country
United Kingdom
Region code
UKC - North East (England)
NHS Organisation Data Service
RX6
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NECS523 NEAS Third-Party 111 Online and Primary Care Speak To Services CP
Reference number
NECS523
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
111 Online Services (North East Wide)
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.
The closing date for submission of competition response is by 12 noon on 26 May 2025.
two.2) Description
two.2.1) Title
Primary Care Speak To Dispositions (Northumberland, North Tyneside and Newcastle)
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.
The closing date for submission of competition response is by 12 noon on 26 May 2025.
two.2) Description
two.2.1) Title
Primary Care Speak To Dispositions (North Durham, Durham Dales, Easington and Sedgefield Darlington)
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKC - North East (England)
two.2.4) Description of the procurement
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
North of England Commissioning Support (NECS) is a commissioning support service working for and on behalf of The North East Ambulance Service NHS Foundation Trust (NEAS) (the Relevant Authority), who are undertaking a competition to commission a Framework for Third-Party 111 Online and Primary Care Speak To (PCST) Services under NHS Standard Contract.
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Healthcare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The contract term is for an initial period of 2 years commencing on 01 October 2025, with an option to extend for a further 2 years, at the discretion of the Relevant Authority and subject to satisfactory contractual and financial performance.
The closing date for submission of competition response is by 12 noon on 26 May 2025.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-010401
four.2.2) Time limit for receipt of tenders or requests to participate
Originally published as:
Date
26 May 2025
Local time
12:00pm
Changed to:
Date
27 May 2025
Local time
12:00pm
See the change notice.
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
26 May 2025
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The "Transfer of Undertakings (Protection of Employment) Regulations 2006" as amended by the "Collective Redundancies and Transfer of Undertaking (Protection of Employment) (Amendment) Regulation 2014" (TUPE) may apply to this contract. However, Providers are advised to obtain their own legal advice and carry out due diligence including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services.
NECS is utilising an electronic tendering tool to manage this competition and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with NECS, including response submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:
Support-health@Atamis.co.uk or phone number 0800 9956035
The helpdesk is open Monday - Friday between 08.00 am - 06.00 pm
Competition documentation will be available on the e-tendering site from 16 April 2025.
six.4) Procedures for review
six.4.1) Review body
North East Ambulance Services NHS Foundation Trust
Newcastle upon Tyne
Country
United Kingdom