Scope
Description
This is a UK1 Pipeline Notice.
Contact Centre Software requirement for CQCs Omni channel solution.
Planned Sourcing route: Call-off from a framework agreement
Total value (estimated)
- £1,091,753.56 excluding VAT
- £1,310,104.27 including VAT
Contract dates (estimated)
- 3 April 2029 to 31 March 2031
- Possible extension to 31 March 2033
- 3 years, 11 months, 28 days
Main category
Goods
CPV classifications
- 48000000 - Software package and information systems
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 April 2028
Contracting authority
Care Quality Commission
- NHS Organisation Data Service: 8HN02
- Public Procurement Organisation Number: PBJZ-7139-JTHN
Citygate, Gallowgate
Newcastle upon Tyne
NE1 4PA
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - central government