- 1. Norfolk County Council
- 2. Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)
- 3. The Environment Agency (as Administering Authority of the Environment Agency Pension Fund)
- 4. Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)
- 5. City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund)
- 6. South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund)
- 7. London Borough of Hackney
Section one: Contracting authority
one.1) Name and addresses
Norfolk County Council
Martineau Lane
NORWICH
NR12DH
Contact
Julie Ward
Telephone
+44 1603224320
Country
United Kingdom
NUTS code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
Buyer's address
http://In-Tendhost.co.uk/norfolkcc/aspx/Home
one.1) Name and addresses
Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund)
Ellesmere Port
pensions@cheshirewestandchester.gov.uk
Country
United Kingdom
NUTS code
UKD6 - Cheshire
Internet address(es)
Main address
https://www.cheshirepensionfund.org
one.1) Name and addresses
The Environment Agency (as Administering Authority of the Environment Agency Pension Fund)
Darlington
DL1 1AX
Country
United Kingdom
NUTS code
UKC13 - Darlington
Internet address(es)
Main address
one.1) Name and addresses
Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund)
Droylsden
M43 6SF
Country
United Kingdom
NUTS code
UKD3 - Greater Manchester
Internet address(es)
Main address
one.1) Name and addresses
City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund)
Wolverhampton
WV1 1XP
pensionfundenquiries@wolverhampton.gov.uk
Country
United Kingdom
NUTS code
UKG39 - Wolverhampton
Internet address(es)
Main address
one.1) Name and addresses
South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund)
South Shields
NE33 9ER
Country
United Kingdom
NUTS code
UKC22 - Tyneside
Internet address(es)
Main address
one.1) Name and addresses
London Borough of Hackney
Hackney
NE33 9ER
Country
United Kingdom
NUTS code
UKI41 - Hackney and Newham
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
A Multi-Provider Framework Agreement for the Provision of Pensions Administration Operational Support Services primarily in support of the Local Government Pension Scheme (LGPS)
Reference number
NCCT42210
two.1.2) Main CPV code
- 66520000 - Pension services
two.1.3) Type of contract
Services
two.1.4) Short description
Norfolk County Council, on its own behalf and on behalf of Cheshire West and Chester Council (as Administering Authority of the Cheshire Pension Fund), The Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Tameside Metropolitan Borough Council (as Administering Authority of the Greater Manchester Pension Fund), City of Wolverhampton Council (as administering authority of the West Midlands Pension Fund), South Tyneside Council (as Administering Authority of the Tyne & Wear Pension Fund) and London Borough of Hackney (the 'Founding Authorities') has let a multi-lot, multi-provider framework agreement for the provision of Pensions Administration Operational Support Services.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £8,000,000
two.2) Description
two.2.1) Title
Pensions Administration Operational Services
Lot No
1
two.2.2) Additional CPV code(s)
- 66520000 - Pension services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provision of operational administration services to LGPS Pensions Administrators across a range of Pension Administration work areas, including but not limited to:
• Data Interrogation and rectification, to include the following aspects:
o Data exploration and analysis of member data sets, providing detailed outcome reports and identification of issues and gaps with required resolution activities
o Undertake rectification and remedial data cleansing activities
o Support Funds with data readiness for upcoming projects involving data cleansing activities e.g. McCloud, Pension Dashboards, GMP related projects (e.g. rectification and equalisation) etc.
• Pension Administration project delivery including those arising from legal judgements and legislative changes e.g. support with McCloud projects, employer transfers, Pensions, Administration System implementation support
• Temporary/Ad-hoc general Pensions Administration support including but not limited to:
o Pensioner payroll services
o Benefit Calculations and Member Processing
o Interim staffing support e.g. Pensions Manager
o Employer led LGPS consolidation
o member transfer exercises
o production of member savings statements
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Cost criterion - Name: Price / Weighting: 20
two.2.11) Information about options
Options: No
two.2.14) Additional information
Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
two.2) Description
two.2.1) Title
Provision of Specialist Pensions Communications and Engagement Services
Lot No
2
two.2.2) Additional CPV code(s)
- 66520000 - Pension services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Provide specialist support to design, develop and deliver effective LGPS multi-channel communications and engagement strategies, including but not limited to;
• Successful targeted member education and engagement programmes
• Brand development and advice
• Measuring the effectiveness and success of engagement, service delivery, user experience and outcomes
• Content and design advice and delivery including use of appropriate language (e.g. Plain English) and compliance with accessibility requirements and standards
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 80
Cost criterion - Name: Price / Weighting: 20
two.2.11) Information about options
Options: No
two.2.14) Additional information
Please note there is no guarantee of business.
The figures stated in section II.1.7 do not reflect the true volume of business but the expectation is that £8,000,000 will be procured against the Framework Agreement,
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-030241
Section five. Award of contract
Contract No
NCCT42210
Lot No
1
Title
Pensions Administration Operational Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
19 April 2022
five.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Aon Solutions UK Ltd
Bristol
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
Barnett Waddingham LLP
Longbridge
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
The contractor is an SME
No
five.2.3) Name and address of the contractor
Capita Pension Solutions Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
EQ Paymaster
Crawley
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
The contractor is an SME
No
five.2.3) Name and address of the contractor
Heywood Ltd
Altrincham
Country
United Kingdom
NUTS code
- UKD3 - Greater Manchester
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Hymans Robertson LLP
Glasgow
Country
United Kingdom
NUTS code
- UKM82 - Glasgow City
The contractor is an SME
No
five.2.3) Name and address of the contractor
Independent Transition Management Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Intellica Ltd
Liverpool
Country
United Kingdom
NUTS code
- UKD - North West (England)
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Isio
Manchester
Country
United Kingdom
NUTS code
- UKD33 - Manchester
The contractor is an SME
No
five.2.3) Name and address of the contractor
Mercer Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £2 taken into consideration
Section five. Award of contract
Contract No
NCCT42210
Lot No
2
Title
Specialist Pensions Communications and Engagement Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
19 April 2022
five.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 5
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor
Acuity Business Solutions
Exeter
Country
United Kingdom
NUTS code
- UKK - South West (England)
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Aon Solutions UK Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
Barnett Waddingham LLP
Longbridge
Country
United Kingdom
NUTS code
- UKG - West Midlands (England)
The contractor is an SME
No
five.2.3) Name and address of the contractor
Capital Pension Solutions Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.3) Name and address of the contractor
Clay10 Creative Ltd
Hessle
Country
United Kingdom
NUTS code
- UKE12 - East Riding of Yorkshire
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Design Consulting Ltd T/A Landscape
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
EQ Paymaster
Crawley
Country
United Kingdom
NUTS code
- UKJ2 - Surrey, East and West Sussex
The contractor is an SME
No
five.2.3) Name and address of the contractor
Isio
Manchester
Country
United Kingdom
NUTS code
- UKD - North West (England)
The contractor is an SME
No
five.2.3) Name and address of the contractor
MakingGiants Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
Yes
five.2.3) Name and address of the contractor
Mercer Ltd
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £1 / Highest offer: £2 taken into consideration
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Norfolk County Council
Norwich
Country
United Kingdom