Scope
Reference
001253
Description
YPO are looking for a Supplier to be appointed onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only.
Estimated Contract Value: The Contract has an estimated value of between £3,563,082 - £4,800,000 inclusive of VAT for the maximum life of the Contract (10 years). All references to values and/or volumes of business are for guidance only and there is no guarantee of any business.
Lot 1. Lot 1 - Single CRM Solution for YPO
Description
YPO are looking for a Supplier to be appointed onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only.
Contract 1. Single CRM Solution for YPO
Lots
Lot 1. Lot 1 - Single CRM Solution for YPO
Supplier
Contract value
- £4,000,000 excluding VAT
- £4,800,000 including VAT
Above the relevant threshold
Award decision date
16 February 2026
Date assessment summaries were sent to tenderers
16 February 2026
Standstill period
- End: 2 March 2026
- 8 working days
Earliest date the contract will be signed
4 March 2026
Contract dates (estimated)
- 5 March 2026 to 4 March 2031
- Possible extension to 4 March 2036
- 10 years
Description of possible extension:
The Contract will cover the period from 5th March 2026 to 4th March 2031 with two options to extend for an additional 36 months and 24 months. The first decision to extend the Contract period will be taken by the end of October 2030 and will be dependent on satisfactory completion of all aspects of the Contract to date, the current market conditions for and YPO's internal contracting structures. The maximum Contract period will therefore be 10 years, from 5th March 2026 to 4th March 2036 (subject to an annual review, incorporating price re-establishment and KPI performance).
Main procurement category
Services
Additional procurement category
Goods
Options
The right to additional purchases while the contract is valid.
Any resulting Contract shall be deemed to cover any item that can be supplied by the successful Tenderer over the life of the Contract within the scope of CRM Solutions.
CPV classifications
- 72212445 - Customer Relation Management software development services
Contract locations
- UKE45 - Wakefield
Information about tenders
Lot 1. Lot 1 - Single CRM Solution for YPO
- 9 tenders received
- 4 tenders assessed in the final stage:
- 4 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 3 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Requests to participate
Procedure
Procedure type
Competitive flexible procedure
Supplier
ZIIPLINE LTD
- Companies House: 15002412
- Public Procurement Organisation Number: PXDD-4183-WDNH
222 Bishopsgate
London
EC2M 4QD
United Kingdom
Email: procurement@ziipline.com
Website: https://ziipline.com/
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Single CRM Solution for YPO
Contracting authority
Yorkshire Purchasing Organisation
- Public Procurement Organisation Number: PMRV-4748-MNJV
41 Industrial Park
Wakefield
WF2 0XE
United Kingdom
Email: contracts@ypo.co.uk
Website: https://www.ypo.co.uk/
Region: UKE45 - Wakefield
Organisation type: Public authority - sub-central government