Section one: Contracting authority
one.1) Name and addresses
Muir Group Housing Association Ltd
80 Lightfoot Street, Hoole
Chester
CH2 3AL
Contact
Email or Phone
Telephone
+44 7722067596
Country
United Kingdom
NUTS code
UKD63 - Cheshire West and Chester
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Information-technology-services./2B5AH895G7
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Software as a Service Finance Solution
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
The provision of a Software as a Service Finance Solution to include all the required implementation and transformation services.
two.1.5) Estimated total value
Value excluding VAT: £1
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48440000 - Financial analysis and accounting software package
two.2.3) Place of performance
NUTS codes
- UKD63 - Cheshire West and Chester
Main site or place of performance
Cheshire West and Chester
two.2.4) Description of the procurement
Muir Group are looking to replace their existing, on Premise Sun Accounts system with a Software as a Service Solution.
The scope of this project comprises the following requirements of the SAAS Solution for 15 core finance users and 150 staff across the business for self service.
- financial ledgers (general, purchase, sales, and cashbook).
- flexible, user friendly reporting capability.
- budgeting and financial planning functionality.
- purchase to pay solution (purchase order processing); and
- flexible, robust, and simple functionality to integrate with other systems e.g. principally Civica Cx, Keystone, RAM, SDS Proval & Sequel, AllPay and other line of business systems.
The high-level requirements for the fully integrated, single supplier SaaS solution are detailed below:
- General Ledger
- Project Accounting
- Purchase Ledger
- Sales Ledger & Debt Management
- Cashbook & Bank
- VAT
- Fixed Assets
- Budget Planning & Forecasting
- P2P
- Self Service
- Mobile Working
- Workflow
- Reporting & Dashboards
- Search Facilities
The appointed supplier must work with Muir Groups internal team to ensure the proposed solution transforms the way they currently work and that it is successfully adopted by all users of the business. As part of delivering the new SaaS solution, you must work with Muir Group to design and implement a new Chart of Accounts.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
The contract will include a break clause in year 2 and could include further extensions of 24 months after the first 5 years. 5 years / 60 months will start after the system has gone live. Any extension will be dependent on the satisfactory performance of the delivered solution and suppliers services.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PF928WC7ST
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
The following are Pass / Fail.
1.the supplier’s proposed project managers must be certified in an internationally recognised project management methodology e.g. PRINCE2, Agile.
2.Your organisation must be ISO9001:2015 certified or have an equivalent quality management system.
3.Your organisation must be compliant with UK GDPR requirements and registered with the ICO.
4.Your organisation must be ISO27001 certified or have an equivalent security certification.
three.1.2) Economic and financial standing
List and brief description of selection criteria
1. Please provide your yearly turnover in the business area covered by the contract and ensure you provide 3 financial years of information.
2. You must self-certify that you have or will obtain before the contract commences the minimum insurance levels detailed below:
3. The minimum level of economic and financial standing and / or the minimum financial threshold will be assessed by Link by performing a Dunn & Bradstreet credit check, a score of average (or its equivalent) or above will be classed as a pass; anything below average (or its equivalent) will be a fail.
Minimum level(s) of standards possibly required
Minimum Insurance Levels
Employer’s (Compulsory) Liability Insurance = £10 million
Public Liability Insurance = £5 million
Professional Indemnity Insurance = £5 million
Product Liability Insurance = £5 million
Dunn & Bradstreet Check Minimum Levels:
a score of average (or its equivalent) or above will be classed as a pass; anything below average (or its equivalent) will be a fail.
three.1.3) Technical and professional ability
List and brief description of selection criteria
1. You must provide a minimum of 3 examples of public service contracts over the last 3 years which are identical to the requirements that
Muir Group are requesting.
2. The proposed solution must be integrated to Microsoft Azure Active Directory to provide single sign on (SSO) using pass through credentials.
3. The proposed solution should have the capability to be seamlessly integrated, bi-directionally with Muir Group’s core business systems through a published set of APIs.
4. The solution must be accessible from any location, across any device type, and accessed through a web browser and not requiring any locally installed client or plugin for the browser.
5. The proposed solution has a responsive design i.e. it will resize the screens to the type of device (Laptop, Smartphone, Tablet) it is using automatically.
6. The solution must be a true SaaS solution and not a privately hosted solution or an on-premise solution.
7. The solution must be fully integrated, from a single provider and use just one backend database.
8. The supplier of the proposed solution must be certified by the software vendor at the highest available level e.g. Gold, Platinum, etc.
Minimum level(s) of standards possibly required
all requirements stated above are pass / fail requirements.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
20 August 2021
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
23 August 2021
Local time
9:00am
Place
Virtually
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Information-technology-services./2B5AH895G7
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/2B5AH895G7
GO Reference: GO-202172-PRO-18502345
six.4) Procedures for review
six.4.1) Review body
Muir Group Housing Association
80 Lightfoot Street, Hoole
Chester
CH2 3AL
Country
United Kingdom