Section one: Contracting authority
one.1) Name and addresses
WEST MIDLANDS GROWTH COMPANY LIMITED
Baskerville House,2 Centenary Square
BIRMINGHAM
B12ND
Contact
Ronny Tigere
Telephone
+44 1212025057
Country
United Kingdom
NUTS code
UKG3 - West Midlands
Internet address(es)
Main address
https://in-tendhost.co.uk/wmgrowth/aspx/Home
Buyer's address
https://in-tendhost.co.uk/wmgrowth/aspx/Home
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/wmgrowth/aspx/Home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/wmgrowth/aspx/Home
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Staffed Pop-up Visitor Information Points for the BATP
Reference number
2021-WMGC-0023
two.1.2) Main CPV code
- 63513000 - Tourist information services
two.1.3) Type of contract
Services
two.1.4) Short description
The Leisure Tourism programme aims to drive long-term economic benefits by boosting the West Midlands' and UK's global reputation as a world-class destination for national and international visitors. These economic benefits will be achieved by enhancing perceptions of the UK and West Midlands and strengthening the UK's relationship with other nations. To ensure that visitors experience the best possible welcome and assistance with wayfinding, booking tickets and enjoying their time in the region, we propose that Staffed Pop-up Visitor Information Points be established at key sites and gateway locations for the duration of the Commonwealth Games Cultural Programme, from March to September 2022, including the period of the Games in July and August 2022.National and international visitors expect official visitor information in-destination. Owing to significant cuts to local authority budgets, there are few permanent Tourist Information Centres (TICs) remaining in the region. As we welcome visitors to the region's destinations, it is critical that our towns and cities can promote their assets, welcome, provide recommendations, and make sales. This also supports destinations and their residents' sense of involvement with the Commonwealth Games.
This work package complements our training of frontline staff but provides the official capacity to greet visitors where they need to find out information. In consultation with the host destination, we will schedule these pop-up and mobile information points at transport hubs, in empty shops on the high street, at live events, or in a civic space.
The budget provides for up to 15 staff to work either with local authority service staff, BID ambassadors, or in pairs, offering a warm welcome, accurate information, wayfinding and travel signposting and recommendations to encourage visitors to stay longer and experience the richness of the region's offer.
two.1.5) Estimated total value
Value excluding VAT: £350,125
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 63513000 - Tourist information services
- 75125000 - Administrative services related to tourism affairs
two.2.3) Place of performance
NUTS codes
- UKG - West Midlands (England)
Main site or place of performance
As the crow flies from Baskerville House Birmingham B1 Post Code
two.2.4) Description of the procurement
The BATP tourism team is structured to manage contracts for delivery and provide key stakeholder liaison therefore, following assessment of the needs of this work package, we confirm that contracting the staffing and the pop-up visitor information service offers the best value and guaranteed standards of service needed for a finite timescale across Cultural Programme and Games time, across a wide geography.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £350,125
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
12 October 2021
End date
31 March 2023
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.14) Additional information
This is a fixed contract, however if a contract variation is required then this will be applied using variation clause and inline with Reg.72 modification of contracts during their term
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
As described in Tender and Contract documents
three.1.2) Economic and financial standing
List and brief description of selection criteria
As described in Tender and Contract documents
Minimum level(s) of standards possibly required
As described in Tender and Contract documents
three.1.3) Technical and professional ability
List and brief description of selection criteria
As described in Tender and Contract documents
Minimum level(s) of standards possibly required
As described in Tender and Contract documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
As described in Tender and Contract documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
16 August 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
16 August 2021
Local time
1:00pm
Place
Remotely online
Information about authorised persons and opening procedure
Procurement Lead ; Procurement Support Manager, Finance Manager
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
This procurement exercise is being conducted using In-Tend (e-tendering platform . All tenderers wishing to participate in this tender process are required to register on this link https://in-tendhost.co.uk/wmgrowth/aspx/Registration and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms. Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password. Details of the project are located under the current tenders link which is also where you can express an interest and receive the
documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu. The Tender should be received no later than Monday 16th August 2021. Please note there is no Exclusivity in awarding this contract. The Authority reserves to award this contract in any form or to withdraw the award of the whole contract during or after the tender process before entering into contract with any bidder. Bidders in tendering for this contract must be fully aware that no faulty break clauses will apply and acceptance of such will form one of the conditions of the contract. Furthermore, the Contracting Authority Terms will apply and will be binding on the contract by acceptance of the form of tender without qualifying any of the terms.
six.4) Procedures for review
six.4.1) Review body
Commercial Working Group
Baskerville House 2 Centenary Square Birmingham United Kingdom
Birmingham
B1 2ND
Telephone
+44 1212025115
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
WMGC Ltd will incorporate a minimum of 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting Authority before the contract is entered into. The further clarification request of the intention to award must be sought within 10 days of issuing the intention to award letters.