Tender

SCFT & ESHT: Provision of Dental Patient Management Software Service

  • Sussex Community NHS Foundation Trust
  • East Sussex Healthcare NHS Trust

F02: Contract notice

Notice identifier: 2023/S 000-015033

Procurement identifier (OCID): ocds-h6vhtk-03cfa9

Published 26 May 2023, 9:57am



Section one: Contracting authority

one.1) Name and addresses

Sussex Community NHS Foundation Trust

Trust HQ, Jevington Building, Elm Grove

Brighton

BN13 3EP

Contact

Sussex Community NHS Foundation Trust

Email

stacey.rhynas@nhs.net

Country

United Kingdom

Region code

UKJ2 - Surrey, East and West Sussex

Internet address(es)

Main address

https://www.sussexcommunity.nhs.uk/

Buyer's address

https://www.sussexcommunity.nhs.uk/

one.1) Name and addresses

East Sussex Healthcare NHS Trust

729 The Ridge

St. Leonards-on-Sea

TN37 7PT

Email

stacey.rhynas@nhs.net

Country

United Kingdom

Region code

UKJ2 - Surrey, East and West Sussex

Internet address(es)

Main address

https://www.esht.nhs.uk

Buyer's address

https://www.esht.nhs.uk

one.2) Information about joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries, state applicable national procurement law

N/A

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://health-family.force.com/s/Welcome

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://health-family.force.com/s/Welcome

Tenders or requests to participate must be submitted to the above-mentioned address

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at

https://health-family.force.com/s/Welcome

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Health


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

SCFT & ESHT: Provision of Dental Patient Management Software Service

Reference number

C166819

two.1.2) Main CPV code

  • 85130000 - Dental practice and related services

two.1.3) Type of contract

Services

two.1.4) Short description

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.

The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following:

• Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
• Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system must include the following:
• Electronic patient medical histories & NHS Patient Record forms;
• Electronic patient portal for appointment booking;
• Integrated communication systems (email and SMS);
• Electronic referral integration; and
• Electronic PREMs and PROMs monitoring and self-check-in.

The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder.

The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

two.1.5) Estimated total value

Value excluding VAT: £500,000

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 72212510 - Communication software development services
  • 48814200 - Patient-administration system

two.2.3) Place of performance

NUTS codes
  • UKJ2 - Surrey, East and West Sussex

two.2.4) Description of the procurement

Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this standard Selection Questionnaire ("SQ") in connection with the competitive procurement of Dental Patient Management Software Service.

The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following:

• Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and
• Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention.

The required software management system must include the following:
• Electronic patient medical histories & NHS Patient Record forms;
• Electronic patient portal for appointment booking;
• Integrated communication systems (email and SMS);
• Electronic referral integration; and
• Electronic PREMs and PROMs monitoring and self-check-in.

The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder.

The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal").

two.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

two.2.6) Estimated value

Value excluding VAT: £500,000

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

36

This contract is subject to renewal

Yes

Description of renewals

One (1) possible two (2) year extension period.

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section three. Legal, economic, financial and technical information

three.1) Conditions for participation

three.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

three.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

three.2) Conditions related to the contract

three.2.2) Contract performance conditions

As per Tender Documentation.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Restricted procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

26 June 2023

Local time

10:00am

four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

13 July 2023

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 7 December 2023


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

The High Court

The Strand

London

WC2A 2LL

Country

United Kingdom

Internet address

https://www.judiciary.uk/courts-and-tribunals/high-court/