Section one: Contracting authority
one.1) Name and addresses
Essex Cares Limited
Seax House
Chelmsford
CM11QH
Contact
Karen Tucciarone
karen.tucciarone2@essexcares.org
Telephone
+44 3330133406
Country
United Kingdom
Region code
UKH3 - Essex
Companies House
06723149
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Social Care Record software
Reference number
0065
two.1.2) Main CPV code
- 48000000 - Software package and information systems
- CA43 - Digital
two.1.3) Type of contract
Supplies
two.1.4) Short description
Nourish is a Care Management System for Health and Social Care Providers. The digital care management software enables customers to record accurate notes, have complete oversight of their services and the ability to easily evidence the care they provide.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £176,040
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
Main site or place of performance
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
two.2.4) Description of the procurement
The solution must be cloud based, delivered as Software-as-a-Service (SaaS), or a fully managed hosted service, and functionality should cover:
1. User record management, including configurable user permissions
2. Client record management, including funder details, charge rates and alerts
3. Client portal, enabling the client and family members to view care notes, medication details, vocational profile, summary of service provision, including photographs.
4. Electronic Medication Administration Records (eMAR)
5. Digital forms - including a standard suite of forms, as well as configurable forms, to enable assessments, support planning and activity recording, including a digital body map
6. Attendance registers and transport requirements for clients
7. Mobile app (compatible with Android devices v10 onwards)
8. Reports and dashboards - including a standard suite, as well as configurable reports and dashboards
9. Integration with PowerBI, either directly or via a central data warehouse
10. Audit logging
The solution will provide the data to facilitate client billing, but the generation of invoices will be managed through ECL's existing Finance systems. Ideally the solution should integrate with the HRIS and Finance systems, but the minimum requirement is that the solution provides data output in a file format that can be manually uploaded to the Finance system, as well as the solution being capable of importing/uploading an output file from the HRIS system to align fields in staff records.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14).
CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
Contract No
ecm_10430
Title
Digital Social Care Record software
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
3 April 2025
five.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Nourish Care Systems Limited
Floor 3 Dean Park Crescent
Bournemouth
BH1 1HL
Country
United Kingdom
NUTS code
- UKK2 - Dorset and Somerset
Companies House
07556262
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £175,040
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice