Section one: Contracting authority/entity
one.1) Name and addresses
Isle of Wight Council
County Hall, High Street
Newport
PO30 1UD
Contact
Mrs Lucy Chandler
Telephone
+44 1983821000
Country
United Kingdom
Region code
UKJ34 - Isle of Wight
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Support, Maintenance and Hosting for Civica Paris
Reference number
DN723212
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Support, maintenance and hosting required to run the Paris application for Adult Services social care recording application.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £692,029.49
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ34 - Isle of Wight
two.2.4) Description of the procurement
Support, maintenance and hosting required to run the Paris application for Adult Services social care recording application.
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated without a prior call for competition
- The works, supplies or services can be provided only by a particular economic operator for the following reason:
- absence of competition for technical reasons
Explanation:
Paris is a critical Adult’s Services case recording system, and it is essential that this system remains supported. Civica are the suppliers of the Paris case recording system, and the Council had and has an agreement with the NHS Trust (St Mary's Hospital) for hosting, support and maintenance required to run the system.
Support and Maintenance is required to be paid to the NHS for the IWC Paris software maintenance costs for the financial years of 23/24 and 24/25 of £95,896.00 and £101,405.00.
In addition, the NHS have not invoiced us for Paris hosting costs since financial year 2021/22, the NHS are now looking for hosting charges for previous years to bring us up to date and an adjusted hosting cost for the 24/25 financial year. This element of cost from 01 April 2021 (hosting) and 01 April 2023 (Support and Maintenance) - 31 March 2025 totals £308,515.49.
Paris is jointly used by the NHS and IWC with the NHS hosting the system. The NHS are moving systems and the IWC are therefore looking at options from 2025. Only Civica provide support and maintenance for Paris, therefore only Civica have the Skills and Capabilities to allow Paris to remain supported.
Paris has been in use for Adult Services since 2016 and the total costs set out here include software support and maintenance costs, plus hosting costs. 2016 - 2023 for Software support and maintenance and 2016 - 2021 for hosting, totalling £383,514.00.
The support and maintenance costs are quoted by Civica via the NHS, and there are no alternative providers for support and maintenance for Paris other than Civica.
Adult Services are currently undertaking an analysis of options for their case recording system in the future.
A business justification case is being created to present future options and value for money.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract/concession
A contract/lot is awarded: Yes
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract
31 March 2016
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Isle of Wight NHS Trust of St. Mary's Hospital
Parkhurst Road
Newport
PO30 5TG
Country
United Kingdom
NUTS code
- UKJ34 - Isle of Wight
The contractor/concessionaire is an SME
No
five.2.4) Information on value of contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession: £692,029.49
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court of England and Wales
London
Country
United Kingdom