Scope
Reference
BLC0306
Description
BlueLight Commercial are looking to establish a national multi-supplier framework for the provision of Covert Management Systems. The Framework Agreement will be available for use by all UK Police Forces and other agencies, the participants are named in the ITT documentation.
BlueLight Commercial work in collaboration with blue light organisations to maximise commercial benefit to UK emergency services. A number of covert tactics are available to law enforcement agencies in the UK to enable them to prevent and detect crime or disorder and maintain public safety. This is a highly regulated activity, with organisations making use of undercover tactics, covert human intelligence sources and protected persons management. Law enforcement agencies require specialised systems to allow them to effectively manage any covert operations, ensuring appropriate authority is granted and a clear audit trail is available.
BlueLight Commercial are seeking Commercial-off-the Shelf (COTS) Covert Management Systems which can be hosted on-premise or within the cloud. The systems are required to support:
• Core Module - end-to-end planning, authorisation, risk management, product handling and oversight of covert operations,
• Prison Surveillance - enabling request and retrieval of material held in the prison network,
• Protected Person Management - for the management of individuals under protection e.g. witnesses, judges, jurors, officers and family members,
• Surveillance Operations Management,
• Undercover Operations Management,
• Covert Human Intelligence Source (CHIS) handling,
• Communications Authority Management,
• Technical Support Unit (TSU) Support.
This will be for a period of four (4) years.
Commercial tool
Establishes a framework
Contract 1. Framework for the Provision of Covert Management Systems
Suppliers (3)
Contract value
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Award decision date
18 February 2026
Date assessment summaries were sent to tenderers
18 February 2026
Standstill period
- End: 27 February 2026
- 8 working days
Earliest date the contract will be signed
3 March 2026
Contract dates (estimated)
- 9 March 2026 to 8 March 2030
- 4 years
Main procurement category
Services
CPV classifications
- 48100000 - Industry specific software package
- 72261000 - Software support services
- 72266000 - Software consultancy services
Information about tenders
- 3 tenders received
- 3 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 3 suppliers awarded contracts
- 0 suppliers unsuccessful (details included for contracts over £5 million)
Submission
Submission type
Tenders
Procedure
Procedure type
Competitive flexible procedure
Suppliers
ABM Intelligence Limited
- Companies House: 03319098
12 Castlebridge Office Village, Kirtley Drive
Nottingham
NG7 1LD
United Kingdom
Email: info@altiaintel.com
Website: https://altiaintel.com
Region: UKF14 - Nottingham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Framework for the Provision of Covert Management Systems
CTRL O LTD
- Companies House: 08826252
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom
Email: info@ctrlo.com
Website: https://www.ctrlo.com/
Region: UKI31 - Camden and City of London
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Framework for the Provision of Covert Management Systems
NEC Software Solutions UK Limited
- Companies House: 00968498
1st Floor, Imex Centre, 575-599 Maxted Road
Hemel Hempstead
HP2 7DX
United Kingdom
Email: psbidmgmt@necsws.com
Website: https://www.necsws.com/
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Framework for the Provision of Covert Management Systems
Contracting authority
BlueLight Commercial Limited
- Companies House: 12517649
Lower Ground 5-8 The Sanctuary
London
SW1P 3JS
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government