Section one: Contracting authority/entity
one.1) Name and addresses
Gloucestershire County Council
Shire Hall, Westgate Street
Gloucester
GL12TG
Contact
Joanna Oakhill
joanna.oakhill@gloucestershire.gov.uk
Country
United Kingdom
Region code
UKK13 - Gloucestershire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Electronic Call Monitoring - Gloucestershire County Council
Reference number
DN722503
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKK13 - Gloucestershire
two.2.4) Description of the procurement at the time of conclusion of the contract:
Electronic Call Monitoring
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
36
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2025/S 000-014664
Section five. Award of contract/concession
Contract No
DN722503
Title
Electronic Call Monitoring for Gloucestershire County Council
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
11 April 2025
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Access UK Ltd
Loughborough
Country
United Kingdom
NUTS code
- UKF2 - Leicestershire, Rutland and Northamptonshire
Companies House
2343760
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £1,500,000
Section six. Complementary information
six.3) Additional information
Gloucestershire County Council will be amending the award of the contract term from a three (3) + two (2) years contract to a three (3) year contract
six.4) Procedures for review
six.4.1) Review body
Gloucestershire County Council
Gloucestershire
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UKK13 - Gloucestershire
seven.1.4) Description of the procurement:
Electronic Call Monitoring Software for Gloucestershire County Council
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
36
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,500,000
seven.1.7) Name and address of the contractor/concessionaire
Access UK Ltd
Loughborough
Country
United Kingdom
NUTS code
- UKF2 - Leicestershire, Rutland and Northamptonshire
Companies House
2343760
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Gloucestershire County Council will be amending the award of the contract term from a three (3) + two (2) years contract to a three (3) year contract
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Bids received were outside the the budgetary envelope therefore the contract term has had to be reduced.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £1,500,000
Total contract value after the modifications
Value excluding VAT: £1,500,000