Contract

CCGANI Case Management System

  • Business Services Organisation ITS

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-014403

Procurement identifier (OCID): ocds-h6vhtk-05fe26 (view related notices)

Published 17 February 2026, 3:06pm



Scope

Description

Guardian Case Informtaion System (GCIS) holds data on CCGANI's cases involving children and young people who are subject to public law and adoption proceedings. This includes all case management data, case review information, performance reporting data and the tool assists in responses to Data Subject Access Requests (DSAR's) and FOIs.

CCAGNI's guardian and administrative staff use GCIS system to centrally record and update the status of all its cases and without this system CCAGNI would not have a centralised repository of case data and ultimately would not have an online tool to fulfil its statutory function. % of the 7 staff Children Court Guardian Agency staff use GCIS including 5 self-employed guardians who also access the system. It is important to note that the demand for CCGANI services is evergrowing with the Agencys greatest challenge being its ability to allocate cases to Guardians, in a timely way. Allocation of cases is done via this system.

Due to the nature of the work CCAGNI undertakes, the GCIS system is a very unique requirement to this particular Arm's Length Body (ALB) within the Health and Social Care System.

A new retendering exercise began following the approval of the existing contract extension to allow sufficient time to scope a further business case. CCGANI plan to start the re-tendering exercise as soon as we have secured the extension of the existing contract (due to expire on 31st January 2026). CCGANI have one know "upgrade" included as the SOW (statement of works) which needs undertaken in advance of next October (2026). DHCNI have not approved additional spend in terms of maintenance/upgrades. These are to be submitted as additional busines cases if required. There is one known upgrade which has been approved to be undertaken in advance of October 2026.


Contract 1

Supplier

Contract value

  • £180,000 excluding VAT
  • £216,000 including VAT

Below the relevant threshold

Date signed

1 February 2026

Contract dates

  • 1 February 2026 to 30 January 2028
  • Possible extension to 30 January 2029
  • 2 years, 11 months, 30 days

Description of possible extension:

The extended Contract shall commence on 1st February 2026 and shall

continue until 31st January 2029 'the Extended Contract Period' unless

terminated earlier in accordance with the terms of the Contract."

Main procurement category

Services

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support

Contract locations

  • UKN - Northern Ireland

Procedure

Procedure type

Direct award

Direct award justification

Single supplier - intellectual property or exclusive rights

he current supplier owns the intellectual property rights of the GCIS system and due to the nature of the work CCGANI undertakes (and its statutory obligations), the GCIS system is very unique to CCGANI. It is important to note that the demand for CCGANI services is ever-growing with the Agencys greatest challenge being its ability to allocate cases to guaradians, in a timely way and current system holds all the data replating to childrens cases. Due to the legal obligations around data retention (up to 7 years) it is important we maintain the current system until such times as the retendering exercise is complete.


Supplier

FLUENT TECHNOLOGY LIMITED

  • Companies House: NI040683
  • Public Procurement Organisation Number: PBND-4885-LJVJ

21 Botanic Avenue

Belfast

BT7 1JJ

United Kingdom

Region: UKN06 - Belfast

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

Business Services Organisation ITS

  • NHS Organisation Data Service: PWNJ-1991-NGDW
  • Public Procurement Organisation Number: PCQH-8657-NGMT

2 Franklin Street

Belfast

BT2 8DQ

United Kingdom

Region: UKN06 - Belfast

Organisation type: Public authority - central government

Devolved regulations that apply: Northern Ireland