Contract

Rail Customer Experience Survey data visualisation and communications support

  • Transport Focus

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-014294

Procurement identifier (OCID): ocds-h6vhtk-06021e (view related notices)

Published 17 February 2026, 12:55pm



Scope

Description

Transport Focus require an agency to scope and deliver the online reporting of its new Rail Customer Experience Survey for the launch of its six-monthly official statistics reporting.


Contract 1

Supplier

Contract value

  • £50,000 excluding VAT
  • £60,000 including VAT

Below the relevant threshold

Date signed

16 February 2026

Contract dates

  • 17 February 2026 to 30 June 2026
  • 4 months, 12 days

Main procurement category

Services

CPV classifications

  • 79310000 - Market research services
  • 79400000 - Business and management consultancy and related services

Contract locations

  • UK - United Kingdom

Procedure

Procedure type

Below threshold - open competition


Supplier

BEYOND WORDS STUDIO LIMITED

  • Companies House: 08969139
  • Public Procurement Organisation Number: PPVR-8865-RNBN

91 Brick Lane

London

E1 6QL

United Kingdom

Region: UKI42 - Tower Hamlets

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

Transport Focus

  • Public Procurement Organisation Number: PGBR-3271-MNXJ

10th floor, 25 Cabot Square

London

E14 4QZ

United Kingdom

Region: UKI42 - Tower Hamlets

Organisation type: Public authority - central government