Section one: Contracting authority
one.1) Name and addresses
Newcastle City Council
Civic Centre
Newcastle Upon Tyne
NE18QH
Contact
Lucy Nicholson
Lucy.Nicholson@newcastle.gov.uk
Country
United Kingdom
Region code
UKC22 - Tyneside
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Mental Health Supported Living Flexible Procurement Agreement
Reference number
008710 - C-013265
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
This service is for the provision of Supported Living for People with Mental Health needs. The Council is seeking specialist mental health providers to deliver professional support services into existing and upcoming purpose-built supported living schemes.
It incorporates services delivered under the following Lots:
Lot 1 - Mental Health Concierge
Lot 2 - Step up/step down Supported Living
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,432,100.80
two.2) Description
two.2.1) Title
Mental Health Concierge
Lot No
1
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
two.2.4) Description of the procurement
Mental Health Concierge Plus will offer apartment living for between 8 and 15 people, aged 18 or over, who are able to live independently but may require varying levels of support during the day. The scheme will provide a stable, supportive environment, to help a person develop and maintain their independence. There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day.
One Provider will deliver the shared core Concierge element of the service, consisting of emotional and wellbeing support for tenants plus some general housing management, as well as individual support for each person (if required).
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
2 x 12 months
two.2) Description
two.2.1) Title
Step-up, step-down Supported Living
Lot No
2
two.2.2) Additional CPV code(s)
- 85300000 - Social work and related services
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
two.2.4) Description of the procurement
Step-up, step-down supported living offers apartment living for between 7 and 16 people, aged 18 or over. This offer enables the Council to provide alternatives to residential care or other intensive forms of support and to assist people back into the community.
The operational requirement is for a 24-hour service including waking night support, with Provider able to address fluctuating needs and flex levels of support and interventions provided.
There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day.
The focus of the service would be rehabilitation, recovery, or transition from residential/hospital setting, and will promote a pathway to future independent living, greater social inclusion and will embed people within a community.
The likely duration of stay will be short- or medium term, up to 2 years, and any transition will be based on individual needs. Provider will develop an exit plan for each person, in cooperation with involved professionals and partners.
People living here will do so under a licence agreement; each placement will be dependent on the person meeting the terms of their licence agreement and willing to accept and access services offered as part of the service (as well as willing to access support from secondary mental health services and other external agencies as required) and engaging with provided support.
This will be included in the occupancy agreement and explored with the person during transition period.
Provider delivering support in this setting, must have knowledge, expertise and experience in working in adaptive, flexible and responsive way as part of wider MDT to develop support solutions that help people with multiple, complex and fluctuating needs. This may include (but is not limited to) support arising from diagnosed mental and physical health, neurodiversity, increased vulnerability, offending behaviour and substance misuse, chaotic lifestyle or living arrangements, history of inconsistent engagement with formal support.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
2x12 months
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-001690
Section five. Award of contract
Lot No
1 & 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2025
five.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Coquet Trust
Newcastle-Upon-Tyne
Marta.Rzepecki@newcastle.gov.uk
Country
United Kingdom
NUTS code
- UKC2 - Northumberland and Tyne and Wear
Companies House
06251078
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,432,100.80
Section five. Award of contract
Lot No
1 & 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2025
five.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Creative Support
Newcastle-Upon-Tyne
Country
United Kingdom
NUTS code
- UKC2 - Northumberland and Tyne and Wear
Companies House
09082389
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,432,100.80
Section five. Award of contract
Lot No
1 & 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2025
five.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Lifeways SIL Ltd
Newcastle-Upon-Tyne
Country
United Kingdom
NUTS code
- UKC2 - Northumberland and Tyne and Wear
Companies House
06530286
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,432,100.80
Section five. Award of contract
Lot No
2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2025
five.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
MMAB Consulting
Newcastle-Upon-Tyne
Country
United Kingdom
NUTS code
- UKC2 - Northumberland and Tyne and Wear
Companies House
09160614
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,432,100.80
Section five. Award of contract
Lot No
1 & 2
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 April 2025
five.2.2) Information about tenders
Number of tenders received: 13
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
New Vision Care Services Limited
Newcastle-Upon-Tyne
Country
United Kingdom
NUTS code
- UKC2 - Northumberland and Tyne and Wear
Companies House
11523536
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,432,100.80
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Newcastle City Council
Newcastle Upon Tyne
NE1 8QH
Marta.Rzepecki@newcastle.gov.uk
Country
United Kingdom