Scope
Description
UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.
The successful supplier will deliver:
On-site support: Minimum of two days per month across UKAD's Loughborough and London offices.
Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.
Core scope includes:
- Support for Microsoft Azure infrastructure (IaaS), Office 365 tenant, and EntraID identity management.
- Device management via Intune for Windows 11 desktops and iOS/Android mobile devices.
- Active Directory and DNS management.
-Desktop support and patch management.
- Cybersecurity measures including multi-factor authentication and compliance monitoring.
Strategic input: Guidance on IT strategy and participation in IT governance meetings.
Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations.
Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack.
It is anticipated that the cost of the annual services will be around £78,000 + VAT.
Contract 1. IT Support Provision
Supplier
Contract value
- £468,000 excluding VAT
- £561,600 including VAT
Above the relevant threshold
Award decision date
16 February 2026
Date assessment summaries were sent to tenderers
16 February 2026
Standstill period
- End: 25 February 2026
- 8 working days
Earliest date the contract will be signed
27 February 2026
Contract dates (estimated)
- 1 March 2026 to 28 February 2029
- Possible extension to 28 February 2032
- 5 years, 11 months, 28 days
Description of possible extension:
Contract values assumes an Initial 3 year contract plus three 1 year extensions (3 +1+1+1).
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
We may require consultancy support for strategic projects and development work.
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Information about tenders
- 21 tenders received
- 7 tenders assessed in the final stage:
- 7 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 6 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
ELYSIANIT LIMITED
- Companies House: 09245203
- Public Procurement Organisation Number: PHNZ-8155-LYNL
Former Boardroom Upper Farm
Basingstoke
RG23 8PE
United Kingdom
Email: bid.team@elysianit.com
Website: http://www.elysianit.com
Region: UKJ37 - North Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. IT Support Provision
Contracting authority
UNITED KINGDOM ANTI-DOPING LIMITED
- Companies House: 06990867
- Public Procurement Organisation Number: PPYZ-9177-QNHN
Sportpark
Loughborough
LE11 3QF
United Kingdom
Email: procurement@ukad.org.uk
Region: UKF22 - Leicestershire CC and Rutland
Organisation type: Public authority - central government