Scope
Reference
C5941
Description
This notice is to notify of the award a 6-month contract, from 1 March 2026 - 31st August 2026 to SSS Public Safety Ltd for the provision of urgent continued support and maintenance for the Authority's command and control system, while the implementation of a replacement system takes place.
Contract 1. Support and Maintenance of Command & Control
Supplier
Contract value
- £185,000 excluding VAT
- £222,000 including VAT
Above the relevant threshold
Date signed
5 February 2026
Contract dates
- 1 March 2026 to 31 August 2026
- 6 months
Main procurement category
Services
CPV classifications
- 42961000 - Command and control system
- 72253200 - Systems support services
Contract locations
- UKG3 - West Midlands
Justification for not setting key performance indicators
The contract value does not require three KPIs to be set.
Service Level Standards have been set to include initial response and resolution times for critical, major, minor and Noef software support.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Extreme and unavoidable urgency
The award of this contract is due to unavoidable delays in the implementation of a replacement command and control system.
Supplier
SSS Public Safety Ltd
- Companies House: 13052116
C/O Nec Software Solutions, Suite 101 1st Floor Imex Centre, 575-599 Maxted Road,
Hemel Hempstead
HP2 7DX
United Kingdom
Email: sales@sss-publicsafety.com
Region: UKH23 - Hertfordshire
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Support and Maintenance of Command & Control
Contracting authority
West Midlands Fire and Rescue Authority
- Public Procurement Organisation Number: PPTP-2948-MYQP
Fire Service Headquarters, 99 Vauxhall Road
Birmingham
B7 4HW
United Kingdom
Email: procurement@wmfs.net
Website: https://www.wmfs.net/
Region: UKG31 - Birmingham
Organisation type: Public authority - sub-central government