Scope
Description
North East Museums wishes to engage with suppliers and consider a full range of options for CRM Systems functionality and capability.
This market intelligence will provide the Authority with the necessary information to inform our commissioning model for any potential contract opportunity for these services.
Consultation will consist of a Questionnaire, and potential demonstration meetings.
All updates will be posted via:
Open: https://www.open-uk.org/
Project Reference: 009378 - CRM System for North East Museums - Market Engagement
Project # OPEN2026290
Contract dates (estimated)
- 1 July 2026 to 30 June 2029
- 3 years
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services
- 72300000 - Data services
Contract locations
- UKC2 - Northumberland and Tyne and Wear
Engagement
Engagement deadline
24 February 2026
Engagement process description
This market intelligence will help inform the scope of a potential contract. All updates will be posted via
Open: https://www.open-uk.org/
Consultation will consist of a Questionnaire, and potential demonstration meetings. All supplier feedback submitted within the questionnaire will be considered within the Authority's commissioning strategy.
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Contracting authority
Newcastle City Council
- Public Procurement Organisation Number: PBHM-6848-TWYG
Civic Centre
Newcastle Upon Tyne
NE1 8QH
United Kingdom
Region: UKC22 - Tyneside
Organisation type: Public authority - sub-central government