Section one: Contracting authority
one.1) Name and addresses
NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
Sandford Gate
Littlemore, Oxford
OX4 6LB
Contact
Stevie Crawford
Country
United Kingdom
Region code
UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
NHS Organisation Data Service
10Q
Internet address(es)
Main address
www.bucksoxonberksw.icb.nhs.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Digital Mental Health Support Service for Young People in Berkshire West on behalf of Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
Reference number
WA13734/SC
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Buckinghamshire, Oxfordshire & West Berkshire (BOB) Integrated Care Board (ICB) have awarded a Digital Mental Health Support Service for Young People in Berkshire West.
The commissioner sought an experienced provider who will deliver a service to young people who live or go to school in Berkshire West aged 11-17 years (up to the 18th birthday). The
service will adopt a no wrong door policy. Any young person under the age of 11 years (not yet had their 11th birthday) or aged 18 years and over will be signposted to more appropriate
services.
The contract term will be for an initial term of one year, with an option to extend for a further three years in one year increments at the sole discretion of the Commissioner and subject to
funding being made available.
The Commissioner has a maximum budget of £140,000 per annum and a total contract value of £560,000.
Services are scheduled to commence on 1 July 2023 for an initial period of one year with the option to extend for a further three years (1+1+1).
This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £530,410.81
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKJ1 - Berkshire, Buckinghamshire and Oxfordshire
two.2.4) Description of the procurement
Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board have awarded a contract for a Digital Mental Health Support Service for Young People in Berkshire West.
The online services will be up and running by the start of the contract on 1st July 2023.
The service is for young people who live or go to school in Berkshire West aged 11-17 years (up to the 18th birthday). The service will adopt a no wrong door policy. Any young person
under the age of 11 years (not yet had their 11th birthday) or aged 18 years and over will be signposted to more appropriate services. Children whose needs are deemed too complex for direct work with the Digital Service criteria will be signposted to a more appropriate service.
The Digital Service will work with the CYP/Family/Carer to find the most suitable service, likely to be CAMHS.
The service will provide secure and moderated digital tools created in collaboration with young people and which are appropriately integrated with family, educational and clinical
intervention.
The tools will consist of, as a minimum, a secure, moderated website, an App (with iOS and Android functionality) and a range of moderated forums to offer young people an appropriate
first point of entry including:
- chat function for a young person to 'speak' to someone, including supportive peers;
- a messaging function for young people to contact the service;
- live discussion groups - run by professionals and with all comments moderated, to enable groups of young people to interact with each other in a safe environment;
- step-up options which will support young people experiencing, or at risk of deteriorating emotional health and wellbeing with the ability to connect with a qualified clinician via digital option to prevent levels of distress rising;
- evidence-based practice including brief psychological interventions carried out by trained professionals;
- Activities on the site for young people to download;
- A social media presence.
The digital tools will provide comprehensive and safe digital solution and tools that are young person-friendly which empower young people to take control of their mental health and wellbeing.
The online portal will be available 7 days a week 365 days a year with the chat function that is available at appropriate time for these age groups.
The service will :
- Be fully integrated, through building strong working relationships with: Schools (notably head teachers, nominated pastoral leads, child protection leads, MHSTs, school nurses and
any existing counselling provider in schools), Community-based young people's counselling services, Primary Care, Youth services, Children's services (inc. social care and early help),
Health, CAMHS crisis services.
- Work in close partnership with other services to ensure the appropriate level of access and the appropriate level of emotional wellbeing and mental health intervention for children and young people.
- Ensure that pathways are in place for follow on referral work, signposting and to work closely with education (schools and Local Authorities), the CAMHS provider, urgent and emergency care, to develop effective service pathways.
- Have clear safeguarding protocols in place and work closely with the Local Authorities, BHFT and IBC Berkshire West to implement effective safeguarding and child protection procedures and referral processes.
- Use recognised assessment tools and outcomes measures with CYP using the service.
- Provide effective management and clinical oversight to the online services.
- Provide a trained qualified workforce experienced in working with CYP.
- Ensure that there are clearly established and followed pathways to all relevant local services.
- Ensure the service is developed in participation with children and young people.
- Offer a range of local promotion opportunities to a range of key stakeholders i.e. schools to facilitate awareness, engagement, uptake and evaluation.
- Develop a communications and engagement plan in collaboration with the ICB and local authorities ensuring this is co-designed with Berkshire West partners.
- Proactively target those children and young people in the Getting Advice and Getting Help quadrants of Thrive, with a particular focus on those young people who are hard to engage.
The contract commences on 1 July 2023 for an initial period of one year with the option to extend for a further three years (1+1+1).
This process is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the ICB.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-001327
Section five. Award of contract
Contract No
WA13734/SC
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
4 April 2023
five.2.2) Information about tenders
Number of tenders received: 3
five.2.3) Name and address of the contractor
MeeToo Education trading as Tellmi
The Health Foundry, 1 Royal Street
London
SE1 7LL
Country
United Kingdom
NUTS code
- UKI - London
Companies House
09764477
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £530,410.81
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
London
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
As set out in the Public Contracts Directive 2014/24/EU