Section one: Contracting authority/entity
one.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
The Capital Building, Old Hall Street
Liverpool
L3 9PP
Telephone
+44 3454102222
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Technology Services 3 Lot 3b, 3c & 3d
Reference number
RM6100
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 32410000 - Local area network
- 32420000 - Network equipment
- 48000000 - Software package and information systems
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 51000000 - Installation services (except software)
- 51610000 - Installation services of computers and information-processing equipment
- 79410000 - Business and management consultancy services
- 80500000 - Training services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement at the time of conclusion of the contract:
Crown Commercial Service as the Contracting Authority has put in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm’s Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities.
Public Sector Bodies have a need for a technology service Framework Agreement, which will deliver local, regional and national technology service provides for the range of service outlined below.
The agreement will include but not be limited to the following tech support services:
• Hardware management and support
• Software management and support
• Network management and support
• Data management
• Enterprise security (Security Operations Centre – SOC services)
• Tech service discovery
• Tech service disaggregation
• Transition and transformation of existing tech services
• Tech strategy & service design
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
16 June 2021
End date
14 June 2026
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2023/S 000-029499
Section five. Award of contract/concession
Contract No
RM6100
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
15 June 2021
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
Full list of successful suppliers is available on Contracts Finder
9th Floor, The Capital Building, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £4,000,000,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
seven.1.3) Place of performance
NUTS code
- UK - United Kingdom
seven.1.4) Description of the procurement:
Crown Commercial Service as the Contracting Authority has put in place a Pan Government Collaborative Framework Agreement for use by UK public sector bodies identified at VI.3 (and any future successors to these organisations), which include Central Government Departments and their Arm’s Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies and Local Authorities.
Public Sector Bodies have a need for a technology service Framework Agreement, which will deliver local, regional and national technology service provides for the range of service outlined below.
The agreement will include but not be limited to the following tech support services:
• Hardware management and support
• Software management and support
• Network management and support
• Data management
• Enterprise security (Security Operations Centre – SOC services)
• Tech service discovery
• Tech service disaggregation
• Transition and transformation of existing tech services
• Tech strategy & service design
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£4,000,000,000
seven.1.7) Name and address of the contractor/concessionaire
Full list of successful suppliers is available on Contracts Finder
9th Floor, The Capital Building, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Technology Services 3 Lot 3b: Operational Management, Lot 3c: Technical
Management and Lot 3d: Application and Data Management have been extended to 14th June 2026. No other lots have been extended. Notice of necessary increase to the estimated overall value of CCS’ Technology Services 3 Framework (RM6100) procured pursuant to Modification Notice: 2023/S 000-029499(“Framework”) from £4,000,000,000 to £6,400,000,000.
The value of the Framework lots will be increased to:
Lot 3b: £730,000,000
Lot 3c: £500,000,000
Lot 3d: £2,500,000,000
No other changes will be made to the Framework.
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
Technology Services 3 Lot 3b: Operational Management, Lot 3c: Technical Management and Lot 3d: Application and Data Management have been extended to 14th June 2026. No other lots have been extended.
Notice of necessary increase to the estimated overall value of CCS’ Technology
Services 3 Framework (RM6100) procured pursuant to Modification Notice: 2023/S 000-029499(“Framework”) from £4,000,000,000 to £6,400,000,000.
The value of the Framework lots will be increased to:
Lot 3b: £730,000,000
Lot 3c: £500,000,000
Lot 3d: £2,500,000,000
No other changes will be made to the Framework.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £4,000,000,000
Total contract value after the modifications
Value excluding VAT: £6,400,000,000