Scope
Reference
Proc 23-203
Description
Direct award to Total Mobile for their Scheduling, Works Order Management & Mobile Working solution.
Two year contract. Continuation of existing services.
Improved rates were obtained going direct to the supplier rather than G-Cloud.
For clarity, the contract was signed 27/03/2025 and started 01/04/2025 - the notice does not allow for historic dates to be entered
Contract 1. Scheduling, Works Order Management & Mobile Working
Supplier
Contract value
- £236,227.26 excluding VAT
- £283,472.71 including VAT
Above the relevant threshold
Earliest date the contract will be signed
8 April 2025
Contract dates (estimated)
- 9 April 2025 to 31 March 2027
- Possible extension to 31 March 2028
- 2 years, 11 months, 22 days
Description of possible extension:
At least 6 months notice must be provided to terminate otherwise the contract auto renews for a further 12 months.
Main procurement category
Goods
CPV classifications
- 48100000 - Industry specific software package
- 48900000 - Miscellaneous software package and computer systems
Contract locations
- UKL23 - Flintshire and Wrexham
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Additional or repeat goods, services or works - extension or partial replacement
The Council currently has a contract in place with Total Mobile and this will be a further extension until the end of March 2027.
The Council was looking to utilise the solution on offer from its Housing Management Solution which is currently in the process of being implemented, however that was not suitable in its current format.
To ensure continuity of service, prevent service downtime and avoid unnecessary costs a further two years was agreed. This will allow sufficient time for the Council to review options to ensure a compliant procurement exercise can be carried out while allowing sufficient time for any change in supplier (data migration etc).
A change in supplier would have resulted in a system that was incompatible with existing systems and processes, including existing third party solutions, resulting in service downtime for the Housing Repairs service. It is also likely that any change at this moment in time will result in a lengthy period of there being no solution which will impact the Councils ability to successfully undertake repairs. These difficulties would be compounded by the fact that the Housing Department is currently in the process of changing its Housing Management Solution, so available resources are currently limited.
Supplier
Totalmobile Limited
- Public Procurement Organisation Number: PQCH-5452-NTRL
3rd Floor, 35 Dp 35-37 Donegall Place
Belfast
BT1 5BB
United Kingdom
Region: UKN06 - Belfast
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Scheduling, Works Order Management & Mobile Working
Contracting authority
Wrexham County Borough Council
- Public Procurement Organisation Number: PJHN-6516-JQNZ
Commissioning Procurement and Contract Management Unit
Wrexham
LL11 1AR
United Kingdom
Email: procurement@wrexham.gov.uk
Region: UKL23 - Flintshire and Wrexham
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales