Section one: Contracting authority
one.1) Name and addresses
Employee Assistance Programme
MacLaurin Building, 4 Bishops Square
Hatfield
AL10 8NE
Contact
Procurement
procurement-professionalservices@herts.ac.uk
Country
United Kingdom
NUTS code
UKH23 - Hertfordshire
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/universityofhertfordshire/aspx/Help
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/universityofhertfordshire/aspx/Help
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/universityofhertfordshire/aspx/Help
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://in-tendhost.co.uk/universityofhertfordshire/aspx/Help
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Employee Assistance Programme
Reference number
24003
two.1.2) Main CPV code
- 85147000 - Company health services
two.1.3) Type of contract
Services
two.1.4) Short description
The University of Hertfordshire is conducting a tender exercise in order to set up a contract for the provision of the Employee Assistance Programme. The contract will run from the 1st August 2024 for three (3) years until 31st July 2027. At the end of the first three years, the University will have an option to extend for a further two years in twelve month increments. This is subject to satisfactory performance of the contract. All University policies and regulations relating to information, security, data management, systems and service, will apply to all contracts resulting from this tender. The contractor will provide the service using qualified staff to provide support and guidance to University staff.
two.1.5) Estimated total value
Value excluding VAT: £200,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85147000 - Company health services
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
The contractor will provide the service using qualified staff to provide support and guidance to University staff. The service will include (but is not limited to):- One off (ad-hoc) telephone or e-counselling.- Structured telephone counselling (STC).- Structured e-counselling (SEC).- Online cognitive behavioral therapy (CBT).- Structured face to face counselling (F2F).- Legal information.- Financial information.- Debt information.- Health and Wellbeing information.- Trauma management consultancy.- Management/staff helpline.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £200,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
This will be retendered at the end of the contract
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
The supplier must be able to provide qualified staff to provide the services detailed in the tender documents and provide evidence on this as required
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
24 May 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
24 May 2024
Local time
12:00pm
Place
University of Hertfordshire
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
University of Hertfordshire
Hatfield
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Crown Commercial Services
Liverpool
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
This would be in accordance with the Public Contract Regulations
six.4.4) Service from which information about the review procedure may be obtained
University of Hertfordshire
Hatfield
Country
United Kingdom