Section one: Contracting authority/entity
one.1) Name and addresses
National Galleries of Scotland
National Galleries of Scotland, 73 Belford Road
Edinburgh
EH4 3DS
Telephone
+44 1316246374
Country
United Kingdom
NUTS code
UKM75 - Edinburgh, City of
Internet address(es)
Main address
http://www.nationalgalleries.org
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11042
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Recreation, culture and religion
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery
Reference number
723 507
two.1.2) Main CPV code
- 55520000 - Catering services
two.1.3) Type of contract
Services
two.1.4) Short description
National Galleries Scotland (NGS) intend to procure a sole Service Provider for the Provision of Catering Services at the Scottish National Portrait Gallery (SNPG).
The Concession Contract includes the provision of daytime catering services to the public as well as private function/event catering. Therefore, NGS require the Service Provider to market and sell the sites as a function venue to corporate and private clients, offering their services for events both during the day and evening.
A further key requirement for the successful delivery of services will be on-site Contract Management as Caterers will be expected to work alongside the NGS brand, remaining consistent with NGS’ brand values.
The café is a valuable asset to NGS and should be considered as a destination in its own right. The reputation in regards to quality, value and customer service enhances the overall gallery attraction and visitor experience and therefore, Service Providers should be considerate of the NGS’ Audience and Exhibition Programmes.
Overview of Requirements:
- Expertise in the planning, deployment and co-ordination of catering management;
- Expertise in Supply Chain Management and Quality Assurance Methodology for food and drink products;
- The provision of star accredited catering services;
- Reputable customer service;
- Quality branding and marketing materials;
- Commitment to fairly and ethically traded goods, preferably from locally sourced suppliers; and
- An understanding of security requirements and procedures.
A DRAFT contract has been uploaded to the portal for further information.
The Service Provider must have a clear understanding of the contract requirements and the organisational needs of NGS.
The agreement will be non-exclusive i.e. NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required.
In the event of unsatisfactory performance by the successful Service Provider and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Service Providers.
two.1.6) Information about lots
This concession is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £7,828,253
two.2) Description
two.2.2) Additional CPV code(s)
- 55520000 - Catering services
two.2.3) Place of performance
NUTS codes
- UKM75 - Edinburgh, City of
two.2.4) Description of the procurement
The procurement will be conducted through the use of the Restricted procedure. The SPD (Scotland) will be used as a downsizing tool in this procedure.
It is NGS' intention to shortlist to a maximum of 5 Service Providers but NGS reserves the right to invite in excess of this number of Service Providers in the event of a tie.
Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
The objective criteria for shortlisting candidates is detailed under section III of this Contract Notice.
A DRAFT Contract Agreement, DRAFT Service Level Agreement and DRAFT Stage 2 Quality Questionnaire have been uploaded to the portal. This is for INFORMATION ONLY as to the requirements of the contract and tender process and may be subject to change. Bidders should satisfy themselves that they can fulfil the contract requirements prior to completing the SPD.
It is a requirement that the Service Provider as a minimum, hold or commit to obtain prior to the award of contract a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract.
Note that it is the opinion of NGS that TUPE may apply to the award of the Contract. Further TUPE information will be provided during Stage 2 of the tender competition.
two.2.5) Award criteria
Concession is awarded on the basis of the criteria described below:
- Criterion: Quality - Site Visit & Mystery Customer Assessment (Weighting x5%)
- Criterion: Quality - Day Catering Delivery (Weighting x 40%)
- Criterion: Quality - Events & Venue Hire Delivery (Weighting x 10%)
- Criterion: Quality - Branding, Marketing & Communications (Weighting x 10%)
- Criterion: Quality - Contract Management (Weighting x 15%)
- Criterion: Quality - Sustainability & Environmental Management (Weighting x 10%)
- Criterion: Quality - Fair Working Practices (Weighting x 5%)
- Criterion: Quality - Community Benefits (Weighting x 5%)
- Criterion: Price - Commission Rate (Weighting x 10%)
- Criterion: Price - Guaranteed Minimum Annual Commission (Weighting x 25%)
- Criterion: Price - Commission Forecast (Weighting x 20%)
- Criterion: Price - Capital Spend (Weighting x 20%)
- Criterion: Price - Marketing Spend (Weighting x 20%)
- Criterion: Price - Internal Events Pricing (Weighting x 3%)
- Criterion: Price - Staff Discount (Weighting x 2%)
two.2.7) Duration of the concession
Duration in months
60
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The contract provides the option to extend the contract by a variable period not exceeding 24 months.
All Stage 2 Tenderers will be invited to provide a tender presentation. Full details will be provided in the Invitation to Tender (ITT) document.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Award procedure with prior publication of a concession notice
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-016169
Section five. Award of concession
A concession/lot is awarded: Yes
five.2) Award of concession
five.2.1) Date of concession award decision
28 August 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the concessionaire
Sodexo Ltd
One Southampton Row
LONDON
WC1B 5HA
Telephone
+44 7586644240
Country
United Kingdom
NUTS code
- UK - United Kingdom
The concessionaire is an SME
No
five.2.4) Information on value of concession and main financing terms (excluding VAT)
Total value of the concession/lot: £7,828,253
Section six. Complementary information
six.3) Additional information
National Galleries Scotland reserves the right to cancel the procurement at any time and not award a Contract. The expenditure, work or effort undertaken by Bidders prior to the Award of Contract is accordingly a matter solely for the commercial judgement of Bidders.
Late SPDs and Tenders may not be considered by National Galleries Scotland.
NGS reserve the right to award a public contract following the negotiated procedure without prior publication in terms of Regulation 33(8) of the Public Contracts (Scotland) Regulations 2015. Further information is included in the Invitation to Tender (ITT) document.
NGS reserves the right to issue a contract modification in terms of Regulation 46 of the Concession Contracts (Scotland) Regulations 2016.
(SC Ref:795438)
six.4) Procedures for review
six.4.1) Review body
Edinburgh Sheriff Court
Sheriff Court House, 27 Chambers Street
EDINBURGH
EH1 1LB
Country
United Kingdom